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What are the Different Types of tickets in Realtime Scenario ?
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Answer / mrudila
depending on the severity, those are divided into 4 types
1.Help desk
2.Support
3.OSS notes
4.Re-engineering
| Is This Answer Correct ? | 5 Yes | 0 No |
Answer / ashik shah j
There are two types of ticket available. They are,
1. Routine Tickets
2. ChaRM Tickets
| Is This Answer Correct ? | 0 Yes | 1 No |
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