Answer / reni devarajan

BPO means Business Process Outsourcing. When a company is
migrating or outsourcing some or all of its processes to
another Country or Business Associate is actually called as
BPO. Usally in India BPO is Misunderstood as Call centers.
All the processes including Banking, Insurance, software
and Medical transcription which we do for the line of
business from an other country comes under BPO. The two
types of BPOs are Domestic and MNC BPOs and two types of
processes are Voice based and Non Voiced Processes. A
company does Outsourcing mainly for Cost reduction, Quality
and to get 24*7 service, as u know most of the employees in
developed countries rarely use to work on holidays,
nightshift and Over time.

Answer / sandeep

bpo stands for Business Process Outsourcing and it have two
process inbound and outbound. In Inbound process the call
were recied by the customer and in Outbound Porcess call
were made.

Answer / vinod dhalwal

BPO stands for Business Processing Outsourcing. It mainly include two process, one in which calls to be received by executive, known as INBOUND and other in which executive are making the call to customer, called OUTBOND process.

also BPO is the medium of outsourcing means a Big Brand can hire a BPO for their customer query and support.

Answer / hari shanker singh

bpo is a buisness process of outsoucing which is use to
exchanging data across the world.

describe the movie u have seen recently

1 Answers   HCL, Knoah, SpiceJet,

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How will you sell pen?

8 Answers   DoCoMo,

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i am willing to join a bpo firm as a customer care executive.what will be my future after i join a bpo.please answer my question.thank you

1 Answers   RIM,

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what types of question they asked in interview room please define all.

1 Answers   Wipro,

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if you are from the science field ( B-pharmacy, Bsc, Msc) then why u want to join bpo

3 Answers  

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Why you chose BPO Industry?

7 Answers   Quest, TCS,

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Tell me for ur favorite color,why?

0 Answers  

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tell me 2 minutes about mobile phones

11 Answers   Genpact, Guru Nanak, HCL, IntelNet, Sykes Enterprises,

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What was the best call you have taken in your previous call centre please tell me what happened between the customer and you

1 Answers   GE,

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Will you be happy to re-locate, if required?

0 Answers   Abacus, HSBC, Nabard,

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tips for freshers!!! fot...that how to face a telephonic round in interview???

1 Answers   Wipro,

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will you accept position for the time being

0 Answers   HSBC, Serco,

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