Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?
2522Hi guys...... I'm sukanya. I have done Bsc(comp). Im fresher tryng job in Mncs lke dell, wipro, knoah, accenture. Plz help me
1 3212Post New Call Centre AllOther Questions
Discuss the most stressful situation you came across in your previous job.
General Topic
how did you calibrate your new year
what is trainer's defination and quality?
when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....
Why doesn’t u go for technical one....as u r doing technical course from NIIT.
What steps will you take to deal with an unsatisfied customer?
relate ur course to data analyst job...my course is BS Management..
How to give effective introduction...for the designation of Team Leader (BPO)
How will you manage agents who are more tenured in the organisation and are elder to you ?
Do you think that you’ll like this job?
I m doing master in arts and recently i have started a job as hr officer in a call center so could u please suggest me at aryalasha@yahoo.com how should i proceed step wise .i would be very much grateful to u. -
GD about the reality show on TV
What are your advantages as a newbie?
What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)