Call Centre AllOther Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther Interview Questions

Questions Answers Views Company eMail

Topic on my parents

IBM,

2 8791

I have debt of 5 lacs in bank, due to financial crisis I lost my job and at present I'm jobless. I can't able to repay the loan and credit cards. Bankers are not trying to understand my situation and they threat me email by stating that I can't able to open new bank account and new jobs and visa process and passport will be terminated. Please anybody help me how to solve this problem is it true that I will not get new job and visa process.

Axis Bank,

3 6969

What should i tell if the hr ask me why you choose B.tech and then bpo any one of pls suggest me what i have to answer

Infosys,

1 7330

where u will use your specialization(B.Tech) in BPO?

SnapDeal, TCS, Wipro,

1 9150

Why do you consider yourself suitable for administration position?

3067

why dont call centers prefer engineering students?

ABC, Barkley,

2 8897

Can anybody come up with an example that how SLA and AHT is calculated ?

bKash, Hero BPO, IKF, Wipro,

1 5953

Being as a Team Leader why you are not looking for same kind of position instead why are you looking for associate level of job?

Infosys, Ocwen, Owens Corning,

1 9254

talk about Bangalore transportation

HCL,

3184

Describe the assessment room ? What did u heard or watched recently?

Knoah,

3997

Tell something about today's climate?

Genpact, IBM,

5736

why you want this job (specially when you go for first interview and changing the industries)

BMK,

2813

About your experience and knowledge

BMK, Omega Healthcare,

2 7010

why you want this job (specialy when you go for first interview and changeing the industries)

Barclays, BMK, BPO, Call Centre, Cap Gemini, Genpact, Genpect,

5 10638

When I was in bank of America I got question tell me about your unforgettable day

Bank Of America,

1 4499

Post New Call Centre AllOther Questions

Un-Answered Questions { Call Centre AllOther }

What is your biggest achievement? Can you give me an example of ?

2002

What questions are asked at the Data Processing Unit?

2717

I have,on an average spent 2.5 years in every company that I have worked for. Only this time I am planing to move out in 6 months. I am being asked the same question in every interview, as to why I am leaving so soon. I cant tell them that I do not like the current company that I am working for. What is the best answer that I can possibly give? I am being judged for stability wihch is not true in my case

2475

What would you do if the customer says that it took you long to resolve an issue?

1304

When do you want to start?

1996

Can you work in shifts?

2377

For customers, proactive engagement do you know the ways to create it?

1217

What are the disadvantage and advantage of working in a call center?

2273

Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge

1509

Do you know the procedures which should be followed while talking to a customer?

1249

How would you describe yourself as a person?

3048

Please outline and describe your current targets and KPIs How do you ensure you achieve these?

2314

I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?

10943

Do you know the online tools for excellent customer service?

1193

CURRRENTLY I AM WORKING WITH WNS SINCE 1YEARS I AM LOOKING OUT FOR SOME OTHER COMPANY WHAT WOULD BE THE PREFECT ANSWERS ABOUT THE REASON I AM LIVING MY PREVIOUS JOB. WHY U WANT U LEAVE WNS? CAN ANY ONE GIVE ME A PERFECT ANSWERS OF THIS.

2877

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