what are the responbsibilities of quality analyst in call
center



what are the responbsibilities of quality analyst in call center..

Answer / guest

To improve quality score or performance of every caller and
every process. taking proper quality sessions to improve
performance and quality as well. give proper feedback to an
agent.

Is This Answer Correct ?    4 Yes 2 No

Post New Answer

More Call Centre AllOther Interview Questions

how do you descride positive attitude

1 Answers  


How was your yestarday?

0 Answers   Aegis,


TEL ME SOMETHING ABOUT FIDELITY ?

3 Answers   Fidelity, Mphasis,


Tell me about ur school days?

10 Answers   HCL, Vcustomer,


Why do you want to become a Team Leader or Why should we hire you for this position?

2 Answers   Convergys, WNS,






if u became P.M of this country what the best u can do for it?

25 Answers   IBM, Sitel,


HOW DID U SPENT UR LAST DAY AT SCHOOL?

4 Answers   Convergys,


tell about tirupathi

0 Answers   Genpact,


for which device 3xx error encounter?

0 Answers   Brigade,


What are the challenges have you face as a Team Leader ?

1 Answers   IntelNet,


what is bpo?

1 Answers   Airtel, Wipro,


tell me something abt colour pink? and blue?

7 Answers   C3I, R N Exports,


Categories