Answer / guest

To improve quality score or performance of every caller and
every process. taking proper quality sessions to improve
performance and quality as well. give proper feedback to an
agent.

what is the importance of quality and quality analyst in call center

0 Answers  

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When a customer starts abusing u how will u deal with him? n what do u do?

10 Answers   DELL, Reliance, Somany Ceramics, TATA,

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What is TEAM Player

2 Answers  

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what are the rapidly asked questions in BPO industry?

1 Answers   Airtel, AV Media Technologies, Call Centre,

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tel me sumdin abt kolkata?

0 Answers   Infosys, Sitel,

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How would your team/manager describe you?

0 Answers  

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How long should a call agent hold their customer online for.

10 Answers   Aegis,

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What is the minimum qualification to get call centre jobs. What will be the expected salary 4 a fresher.

11 Answers   Acumen Technologies, Call Centre, DELL, HCL, Wipro,

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Can you work independently?

0 Answers   HSBC,

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how can we prevent delhi traffic or what are th criteria to stop delhi traffic??

1 Answers   Call Centre,

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i want to know the genral questions in interviews if any body knows pls help me

0 Answers   Tikona,

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6. is smoking injurious to health?why?

2 Answers   HSBC,

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