WHAT IS BPO ?
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Answer / guest
it ia a buisness process outsourcing in which we will have
to deal with customers/clients in two way
1.voice process in which one 2 one chat
2. non voice in which we chat our customers/clients through
e-mail or internett.
| Is This Answer Correct ? | 42 Yes | 5 No |
Answer / vikash
Bpo stands for business procrss outsourceing.It has two
process inbond and outbond.Inbond is the process by which
the coustomer clearifies doubt and lodge complaints about
products and servces and Outbond is the process by which we
give a information about products and services.
| Is This Answer Correct ? | 22 Yes | 1 No |
BPO
Bussiness Processing Outsourcing the term itself
indicates using leased employees or hiring outside staff.
These emp generally called temporary employees, temp,
contract employees.
Throughout the past decade this practice has become more
accpeted method for hiring firms to attain the
service of outside workers. This practice has given a good
results to the employer. The outsourcing firms hire
talented and highly skilled employees who fit for the
suitable position.
With the outsourcing process the companies are
getting good profits in terms of productivity,clients
satisfaction.
Mainly banks, health cares, finance related companies are
depending on BPOs.Where the highly skilled persons who were
recruited on that perticular product are giving best
results in the industry.
| Is This Answer Correct ? | 14 Yes | 2 No |
Answer / abhishek shrivastava
Business process outsourcing (BPO) is the act of giving a
third-party the responsibility of running what would
otherwise be an internal system or service. For instance,
an insurance company might outsource their claims
processing program or a bank might outsource their loan
processing system. Other common examples of BPO are call
centres and payroll outsourcing.
Typically, companies that are looking at business process
outsourcing are hoping to achieve cost savings by handing
the work to a third-party that can take advantage of
economies of scale by doing the same work for many
companies. Or perhaps the cost savings can be achieved
because labor costs are lower due to different costs of
living in different countries.
In exchange for the potential cost savings, the company in
question must relinquish control over an aspect of their
business which explains why business process outsourcing is
often reserved for non-critical, non-core type of work.
| Is This Answer Correct ? | 9 Yes | 3 No |
Answer / a
BPO BUSINESS PROCESS OUTSOURCING,IT IS RESPONCIBLE FOR OUT
SOUPCE THE BUSINESS IN THE MARKET
| Is This Answer Correct ? | 4 Yes | 2 No |
Answer / amit sngh
BPO IS A SOURCE BETWEEN THE COMPANY AND ITS
COSTUMER....FROM HERE WE HAVE TO MAKE AND ATTEND THE CALLS
........BPO CONSISTS TWO TYPES INTERNATIONAL AND
DOMESTIC.... IN INTERNATIONAL WE HAVE TO MAKE AND ATTEND THE
CALLS OF OUTSIDE OF INDIA..... AND IN DOMESTIC WE HAVE TO
MAKE AND THE CALLS IN ALL OVER INDIA ........BPO.. HAVE
THREE PROCESSS............. 1:INBOUND:ATTEND THE CALLS
2:OUTBOUND:MAKE THE CALLS
3:BLENDED:MAKE AND ATTEND THE CALLS .....
| Is This Answer Correct ? | 3 Yes | 1 No |
Answer / vikash diwana
A BPO indestry is a working place. where calls are made and
also recived in a great number. A BPO indestry has primary
cantoct with coustmor over telephon in order to from and
encouurage business relationship .
| Is This Answer Correct ? | 0 Yes | 2 No |
HANDLING OF ALL FRONT OFFICE QUERIES PERTAINING TO CONSUMER ACCOUNTS AND INTERACTION
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tel me someting about your past
why do you want to join bpo?
what are your good qualities to be a team leader
i m working in voice process but rght now i want to work with non-voice process so interviewr ask me this ques so many times . so what should i say?
You are going through the airport, suddenly you heard a noise.... now make a story from this (speak at least for 2 minutes).
Why do you want to earn money?
when i be the in front of intervier then i always get fear even i know all answers. So can anybody give me sugestion how to tackle this problem?
why i configer to power mangemant?
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