what is a call centre?
Answers were Sorted based on User's Feedback
Answer / mohammed meraj
it is a centralized office used for the purpose of
receiving and transmitting a large volume of requests by
telephone.
| Is This Answer Correct ? | 7 Yes | 0 No |
Answer / planet iq hr services
call centre is a operating office where the inbound and out
bound telephone call are served. they are also called as
contact centres and back office centre ,,,
for more details see www.planetiq.blogpsot.com
| Is This Answer Correct ? | 6 Yes | 0 No |
Answer / sunil raj
call centre is a remote customer care and service
organisation where calls are either placed or received from
the customer frm any part of the world and his queries are
answered and his issues are solved once he finishes with
one customer he will move on to other customer waiting on
the line.on an average each call last for 3to 4 mins with
about one min of after call rapup during which period the
un finished work of the call is completed calls could be
inbound or outbound.
| Is This Answer Correct ? | 5 Yes | 1 No |
Answer / tapas..c.
call center is the customer's trouble solution...through
interacting communication proceses.
regarding there advertisment
product,manufacturing,networking,need,demands...thats it....
tapas c.....
| Is This Answer Correct ? | 1 Yes | 1 No |
Answer / rehaan shaikh
Call centre is a centralized
offce of company where
customers of company
interact with company
regarding to their
problems or products of
the company.
| Is This Answer Correct ? | 0 Yes | 0 No |
Answer / amme singh
call centre is fast growing industry which
u can prove ur self.
nd u can call nd make a call.....
2 types of call centre
1. inbound 2. outbound
| Is This Answer Correct ? | 1 Yes | 4 No |
why you want to work in bpo
4 Answers IBM, Sparsh, Wipro, WNS,
why do you want work in a bpo/call center?
What are the parameters of quality ?
what is the abbrevation of WNS?
How would you handle negative feedback from angry clients?
Why do u like to join the bpo
11 Answers HCL, IBM, IntelNet,
what are the works of team leader in call center
If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?
Why costumer always right?
IF U GET A REBIRTH WHAT WOULD U LIKE TO BE
12 Answers Airtel, iEnergizer,
WHAT WOULD U SAY ARE MAJOR ACHIEVEMENTS?
1How did you celebrate last festival? 2 Tell me something Abaut agra 3Tell me something abaut your school days
1 Answers Convergys, Policy Bazaar, Vodafone, Wipro,
Call Centre AllOther (2477)