when i gone for the interview he asked me what is call
centre and i said its a booming industry and he asked at
what rate is it booming
A call center is an office where a company's inbound calls
are received or outbound calls are made.Call centers employ
many staff in customer service, sales, and support
functions.
Call centers are often large offices staffed with
representatives who either make or receive phone calls.
Depending on the needs of the company, call centers can
make either incoming or outgoing calls.
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what r the advantages & disadvantages of teamleader?
HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance
Objectives and Correlating Incentives Describe a time when you have set objectives and correlating incentives for a member of your team What were you trying to achieve in doing this, what were the objectives? How did you choose the incentives?
what two kind of call centre
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1 Answers BPO, HDFC, Just Dial,
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27 Answers BPO, Genpact, Omega,
why u have choosen it field even if ur belonging electronics field?
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Why doesn’t u go for technical one....as u r doing technical course from NIIT.
describe rainbow