Answer Posted / sunil raj
call centre is a remote customer care and service
organisation where calls are either placed or received from
the customer frm any part of the world and his queries are
answered and his issues are solved once he finishes with
one customer he will move on to other customer waiting on
the line.on an average each call last for 3to 4 mins with
about one min of after call rapup during which period the
un finished work of the call is completed calls could be
inbound or outbound.
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I have completed my graduation in B.A.(Eco) I have 3 - 4 years experiance in staff (Back office). 2 years in office assistant and 1 year in computer operator. from last 7 months I am doing work as Account assistant. I want to join call center so please tell me how to face the intervies of call centers and how should I have present my job profile to them ?
How would you teach an old customer to browse a file on her desktop or PC, let us consider the person who isn't that good at computers?
generally, now a days all call center and IT companies are asking us to speak or talk on some topics?
How do adopt to change?
How is AHT Calculated
tell me yours mothers daily routine , fathers, your's
How is AHT calculated & How will you reduce AHT
if you stuck in problem what will you do?
Are you willing to relocate/travel?
How did you manage to attend this interview during your working hours?
This advertisement for thos who are interested to do job in Domestic Call Center in Kolkata. The details are mentioned below Qualifications: 10+2 Min Skill: Spoken English, Hindi, Bengali. Willing to work as shift wise. Please send your C.V to vodafone.rahaman@yahoo.com or call to +91 9874528290
Are you comfortable working in night shifts? : bpo
you left the previouscompany as we arw offering a better carrier,by suppose tomarrow morning if recieve offer where you can expect great carrier and growth,wht would be your choice?
How can you create new opportunities for customers proactive engagement?
What is the difference between kpo and bpo? : bpo
