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You are a project manager for Fountain of Youth Spring Water bottlers. You are installing a new accounting system and have identified several problems and their causes. You decide to use which of the following flowcharts to diagram the problems' causes and effects?
A. Decision tree diagram
B. Fishbone diagram
C. Benchmark diagram
D. Simulation tree diagram
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You are a project manager and are in the Closing process of the project. Your customer has been presented with a formal acceptance and sign-off document. They refuse to sign, claiming the product does not meet their expectations. You know that this situation could have been prevented by doing all of the following except : A. Documenting the requirements B. Documenting the customer's refusal to sign C. Performing quality inspections during the process D. Requesting sign-off at important milestones
Which of the following processes serve as inputs to each other? A. Executing and Controlling B. Planning and Executing C. Planning and Controlling D. Executing and Initiation
You are a project manager for a growing dairy farm. They offer their organic dairy products regionally and are expanding their operations to the West Coast. They're in the process of purchasing and leasing dairy farms to get operations under way. The sub project manager in charge of network operations has reported some hardware problems to you. You’re also having some other coordinating and integrating other elements of the project. Which of the following is true? A. You are in the Project Plan Execution process. B. Your project team doesn't appear to have the right skills and knowledge needed to perform this project. C. You are in the Information Distribution process. D. Your project team could benefit from some team-building exercises.
You are the project manager for your company's annual Spring Fling. You've made all the plans and reserved the outdoor grounds for the appropriate day and time. You are now two days away from the big day, and the forecast is calling for light rain showers in the afternoon. You rented tents just in case this risk occurred. This is an example of which Risk Response Planning tool and technique? A. Passive acceptance B. Contingency planning C. Avoidance D. Transference
Your nonprofit organization is preparing to host its first annual 5K run/walk in City Park. You worked on a similar project for the organization two years ago when it co-hosted the 10K run through Overland Pass. Which of the Initiation process inputs might be helpful to you on your new project? A. The strategic plan, because you'll want to make sure the project reflects the overall strategic direction of the organization. B. Historical information on the 10K run project. You might be able to gather helpful project information since this new project is similar in nature. C. The product description, which would describe all the details of the run/walk program. D. Historical information from the recent blood drive project.
You are a project manager for Bluebird Technologies. Bluebird writes custom billing applications for several industries. One of your users verbally requests changes to one of the screen displays. You explain to her that the change needs to go through the change control system. You explain that a change control system does all of the following, except: A. Document procedures for change requests B. Track the status of change requests C. Describe the management impacts of change D. Determine if changes are approved or denied
PERT is: A. The longest path B. A weighted average technique C. A simulation technique D. Widely used in practice to determine schedule durations
Your project was just completed. Due to some unfortunate circumstances, the project was delayed causing cost overruns at the end of the project. Which of the following is true? A. You document the circumstances as lessons learned. B. You pay particular attention to archiving the financial records for this project. C. Your project ended due to starvation because of the cost overruns. D. You document the circumstances surrounding the project completion during the Scope Verification process.
During your project meeting, a problem was discussed and a resolution to the problem was reached. During the meeting, the participants started wondering why they thought the problem was such a big issue. Sometime after the meeting, you received and e-mail from one of the meeting members saying they've changed their mind about the solution reached in the meeting and need to resurface the problem. The solution reached during the initial project meeting is an example of which of the following conflict resolution techniques? A. Confrontation B. Forcing C. Smoothing D. Storming
Your project has experienced some changes to the agreed-upon WBS elements. The changes were approved through the proper change control process. The WBS changes may in turn require which of the following? A. Scope changes B. Cost changes C. Schedule revisions D. Risk response changes
What are the five project management process groups, in order? A. Initiation, Executing, Planning, Controlling, and Closing B. Initiation, Controlling, Planning, Executing, and Closing C. Initiation, Planning, Controlling, Executing, and Closing D. Initiation, Planning, Executing, Controlling, and Closing
You are a project manager responsible for the construction of a new office complex. You are taking over for a project manager who recently left the company. The prior project manager completed the scope statement and scope management plan for this project. In your interviews with some key stakeholders, you conclude which of the following? A. They understand that the scope statement assesses the Stability of the project scope and outlines how to incorporate scope changes into the project. B. They understand that the scope management plan assesses the stability of the project scope and outlines how to incorporate scope changes into the project. C. They understand that the scope management plan is deliverables oriented and cost estimates can be easily derived it. D. They understand that the scope statement is deliverables oriented and cost estimates can be easily derived from it.
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