You are a project manager for Bluebird Technologies. Bluebird writes custom billing applications for several industries. One of your users verbally requests changes to one of the screen displays. You explain to her that the change needs to go through the change control system. You explain that a change control system does all of the following, except:
A. Document procedures for change requests
B. Track the status of change requests
C. Describe the management impacts of change
D. Determine if changes are approved or denied
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Which of the following processes are performed in the Closing process group and in what order? A. Administrative Closure then Contract Closeout B. Scope Verification then Administrative Closure C. Contract Closeout then Scope Verification D. Contract Closeout then Administrative Closure
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What is the triple constraint triangle in project management?
What are the tools for process improvement?
Design Patterns 
