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You are a project manager for Bluebird Technologies. Bluebird writes custom billing applications for several industries. One of your users verbally requests changes to one of the screen displays. You explain to her that the change needs to go through the change control system. You explain that a change control system does all of the following, except:
A. Document procedures for change requests
B. Track the status of change requests
C. Describe the management impacts of change
D. Determine if changes are approved or denied
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Why do you want to switch over from IT to management?
You are a project manager for Star Light Strings. Star Light manufactures strings of lights for outdoor display. Their products range from simple light strings to elaborate lights with animal designs, bug designs, memorabilia, and so on. Your newest project requires a scope change. You have documented the characteristics of the product and its functionality using which of the following tools and techniques? A. Change control system B. Corrective action C. Configuration management D. Updates to the scope management plan
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Describe capability maturity model (cmm).
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Design Patterns 
