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You are a project manager and are in the Closing process of the project. Your customer has been presented with a formal acceptance and sign-off document. They refuse to sign, claiming the product does not meet their expectations. You know that this situation could have been prevented by doing all of the following except :
A. Documenting the requirements
B. Documenting the customer's refusal to sign
C. Performing quality inspections during the process
D. Requesting sign-off at important milestones
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You are the project manager for a construction company that is building a new city and county office building in your city. Your CCB recently approved a scope change. You know that scope change might come about as a result of all of the following except: A. Schedule revisions B. Product scope change C. Changes to the agreed-upon WBS D. Changes to the project requirements
Which of the following processes assess the likelihood of risk occurrences and their consequences using numeric probability assignments? A. Qualitative Risk Analysis B. Risk Identification C. Quantitative Risk Analysis D. Risk Response Planning
What are the functions of project management tool?
Procurement audits review what? A. The procurement process from Procurement Planning through Contract Administration B. The contract administration process from Solicitation Planning through Contract Administration C. The procurement process from Procurement Planning through Contract Closeout D. The contract administration process from Solicitation Planning through Contract Closeout
What is the difference between contingency and mitigation plan?
The VP of customer service has expressed concern over a project you're involved in. His specific concern is that if the project is implemented as planned, he’ll have to purchase additional equipment to staff his customer service center. The cost is substantial and was not taken into consideration in the project budget. The project sponsor insists that the project must go forward as originally planned or the customer will suffer. Which of the following is true? A. The VP of customer service is correct. Since the cost was not taken into account at the beginning of the project, the project should not go forward as planned. Project initiation should he revisited to examine the project plan and determine how changes can be made to accommodate customer service. B. The conflict should be resolved in favor of the customer. C. The conflict should be resolved in favor of the project sponsor. D. The conflict should be resolved in favor of the VP of customer service.
You are a project manager for a documentary film company. In light of a recent national tragedy, the company president wants to get a new documentary on the rescue efforts of the heroic firefighters to air as soon as possible. She's looking to you to make this documentary the best that's ever been produced in the history of this company. She guarantees you free rein to use whatever resources you need to get this project done quickly. However, the best photographer in the company is currently working on another assignment. Which of the following is true? A. The primary constraint is time because the president wants the film done quickly. She told you to get it to air as soon as possible. B. Resources are the primary constraint. Even though the president has given you free rein on resource use, you assume she didn't mean those actively assigned to projects. C. The schedule is the primary constraint. Even though the president has given you free rein on resource use, you assume she didn’t mean those actively assigned to projects. The photographer won’t be finished for another three weeks on his current assignment, so schedule adjustments will have to be made. D. The primary constraint is quality because the president wants this to be the best film ever produced by this company. She's given you free rein to use whatever resources needed to get the job done.
A negative result from an SV calculation means which of the following? A. PV is higher than EV. B. PV equals one. C. EV is higher than PV. D. EV is higher than AC.
Which of the following is true regarding Administrative Closure? A. It occurs at the end of a project phase and at the end of the project. B. It occurs at the end of the project phase only. C. It occurs at the end of the project only. D. It is performed prior to Contract Closeout.
Describe function-oriented metrics.
You are a project manager for Pizza Direct, which is a retail pizza delivery store. Your company is competing with another retail score for the option of opening two new stores in a foreign country. You know, but have not yet informed your company, that you are going to go to work for the competitor, which happens to be bidding for this same opportunity. What is the most appropriate response? A. You decline to participate in the initial meetings with the foreign business partners due to conflict of interest. B. You've not yet received an official offer from the competing company for your new job opportunity, so you choose to participate in the initial meetings with the foreign business partners. C. You decide to participate in the initial meetings with the foreign business partners because any information you gain now will help you when you make the move to the new company. D. You inform the foreign business partners that you're going to be working with a new company and that you know the deal they'll receive from the competing company is better than the one this company is proposing.
How do you handle change request?
Design Patterns 
