During your project meeting, a problem was discussed and a resolution to the problem was reached. During the meeting, the participants started wondering why they thought the problem was such a big issue. Sometime after the meeting, you received and e-mail from one of the meeting members saying they've changed their mind about the solution reached in the meeting and need to resurface the problem. The solution reached during the initial project meeting is an example of which of the following conflict resolution techniques?
A. Confrontation
B. Forcing
C. Smoothing
D. Storming
No Answer is Posted For this Question
Be the First to Post Answer
You are the project manager for Fun Days vacation packages. Your new project assignment is to head up the Fun Days resort opening in Austin, Texas. You are estimating the duration of the project plan activities, devising the project schedule, and monitoring and controlling deviations from the schedule. Which of the Project Management Knowledge Areas are you working in? A. Project Scope B. Project Quality C. Project Integration D. Project Time
What are the different kinds of project management tools you worked with?
You are the project manager for Heart of Texas casual clothing company. They're introducing a new line of clothing called Black Sheep Ranch Wear. You will outsource the production of this clothing line to a vendor. The vendor has requested a SOW. All of the following are true except: A. The SOW contains a description of the new clothing line. B. As the purchaser, you are required to write the SOW. C. The SOW contains the objectives of the project. D. The vendor requires a SOW to determine if they can produce the clothing line given the very detailed specifications of this project.
Why do you want to switch over from IT to management?
You are constructing a probability/impact risk rating matrix for your project. Which of the following is true? A. The PI matrix multiplies the risk's probability by the cost of the impact to determine an expected value of the risk event. B. The PI matrix multiplies the risk's probability scales, which fall between 0.0 and 1.0, and the risk’s impact scales to determine a risk score. C. The PI matrix multiplies the risk's probability by the expected value of the risk event to determine the risk impact and assign a risk score based on a predetermined threshold. D. The PI matrix multiplies the risk's probability scales and the risk's impact scales, which fall between 0.0 and 1.0, to determine a risk
The VP of customer service has expressed concern over a project you're involved in. His specific concern is that if the project is implemented as planned, he’ll have to purchase additional equipment to staff his customer service center. The cost is substantial and was not taken into consideration in the project budget. The project sponsor insists that the project must go forward as originally planned or the customer will suffer. Which of the following is true? A. The VP of customer service is correct. Since the cost was not taken into account at the beginning of the project, the project should not go forward as planned. Project initiation should he revisited to examine the project plan and determine how changes can be made to accommodate customer service. B. The conflict should be resolved in favor of the customer. C. The conflict should be resolved in favor of the project sponsor. D. The conflict should be resolved in favor of the VP of customer service.
Your project was just completed. Due to some unfortunate circumstances, the project was delayed causing cost overruns at the end of the project. This information might be useful on future projects in all of the following activities except: A. Cost estimating B. Allocating resources C. Product verification D. Activity estimating
The project charter: A. Includes a product description, describes the business need of the project, and is published by the project manager B. Includes a product description, describes the business need of the project, and is published by the project sponsor C. Includes the contract when the project is performed by a vendor and is published by a manager external to the project D. Includes a product description, describes the business need of the project, and is published by a manager external to the project
How do you quantitatively analysis the quality of a project during development?
Each of the following is true regarding the risk management plan except: A. The risk management plan is an output of the Risk Management Planning process B. The risk management plan includes a description of the responses to risks and triggers. C. The risk management plan includes thresholds, scoring and interpretation methods, responsible parties, and budgets. D. The risk management plan is an input to all the remaining risk planning processes.
Which of the following are tools and techniques of the Initiation process? A. Project selection methods and expert judgment B. Project selection criteria and expert judgment C. Constraints and assumptions and expert judgment D. Expert judgment and project charter
You are a project manager for Dutch Harbor Consulting. Your latest project involved the upgrade of an organization's operating system on 236 servers. You performed this project under contract. You are in the Contract Closeout process and have reviewed the contracting process to identify lessons learned. What is the name of the tool and technique of Contract Closeout you used to perform this function? A. Procurement audits B. Performance reviews C. Performance audits D. Procurement reviews