Which of the following brings together a set of tools and techniques used to describe, organize, and monitor the work of project activities?
A. Project managers
B. Guide to the PMBOK
C. Project management
D. Stakeholders
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Your company provides answering services for several major catalog retailers. The number of calls coming into the service center per month has continued to increase over the past 18 months. The phone system is approaching the maximum load limits and needs to be upgraded. You've been assigned to head up the upgrade project. Based on the company's experience with the vendor who worked on the last phone upgrade project, you're confident they'll be able to assist you with this project as well. Which of the following is true? A. You’ve made an assumption about vendor availability and expertise. The project came about due to a business need. B. Vendor availability and expertise are constraints. The project came about due to a business need. C. You've made an assumption about vendor availability and expertise. The project came about due to a marketing demand. D. Vendor availability and expertise are constraints. The project came about due to a marketing demand.
You are the project manager for a cable service provider. Your team members are amiable with each other and are careful to make project decisions jointly. Which of the following is true? A. They are in the smoothing stage of Team Development. B. They are in the norming stage of Team Development. C. They are in the forming stage of Team Development. D. They are in the forcing stage of Team Development.
All of the following are true regarding configuration management except: A. Requires all acceptance decisions to be made through the CCB B. Serves as a change control system C. Describes the physical characteristics of the product of the project D. Controls changes to the characteristics of an item or system
Describe size oriented metrics.
You are a project manager for Pizza Direct, which is a retail pizza delivery store. Your company is competing with another retail store for the option of opening two new stores in a foreign country. You have been invited to dinner with the prospective foreign business partners and their spouses upon your arrival. You know that all of the following are generally true except: A. You should spend time building relationships with your prospective foreign business partners before getting down to business. B. You should explain your company's rules, standards, and operating policies at your first meeting with the prospective foreign business partners. C. You should build an atmosphere of mutual trust and cooperation. D. You should respect the cultural differences you'll encounter when working with your prospective foreign business partners.
What was the biggest challenge you faced in your project?
Which of the following is true regarding product descriptions? A. The product description is an output of the Initiation process. It describes the characteristics of the product or service. B. The product description is an output of the Initiation process. It describes the characteristics of the product or service and less detail in the early phases of the project. C. The product description is an input of the Initiation process. It describes the characteristics of the product or service and contains a lot of detail in the early phases of the project. D. The product description is an input of the Initiation process. It describes the characteristics of the product or service.
You are the project manager for a software consulting firm that is working on developing a new software program for a customer in another country. Things seem to be progressing well. Recently, your stakeholders examined the work of the project and formally accepted the work results. Which process was just performed? A. Scope Verification B. Quality Assurance C. Performance Reporting D. Quality Control
What is the difference between direct and indirect measures?
You are a project manager for a network cabling project for your organization. Your project team is made up of six full-time employees and three contractors. This is the first time they have all worked together. You know that the team will go through the stages of team development in the following order: A. Forming, storming, norming, and performing B. Storming, norming, forming, and performing C. Norming, storming, forming, and performing D. Forming, norming, storming, performing
You are the project manager for Insomniacs International. Since you don't sleep much, you get a lot of project work done. You're considering recommending a project that costs $575,000, and expected inflows are $25,000 per quarter for the first 2 years, and then $75,000 per quarter thereafter. What is the payback period? A. 40 months B. 38 months C. 39 months D. 41 months
You are an international project manager from the United States living in a foreign country. The project you're working on has lasted two-and-a-half years. During that time, you've really gotten to feel comfortable in the foreign country and have enjoyed living in their culture. The project has just ended, and you've returned to the United States. Upon your return, you're surprised to find that you're feeling a little disoriented as you've gotten so used to the foreign culture and its slower pace that you've forgotten what some things are like in the US. This experience is known as: A. Diversity shock B. Global norming C. Culture shock D. Culture norming