You are an international project manager from the United States living in a foreign country. The project you're working on has lasted two-and-a-half years. During that time, you've really gotten to feel comfortable in the foreign country and have enjoyed living in their culture. The project has just ended, and you've returned to the United States. Upon your return, you're surprised to find that you're feeling a little disoriented as you've gotten so used to the foreign culture and its slower pace that you've forgotten what some things are like in the US. This experience is known as:
A. Diversity shock
B. Global norming
C. Culture shock
D. Culture norming
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You are a project manager for Penguin Software. Your company creates custom software programs for hospitals and large dental offices. You have just completed a project and are gathering the documentation of the product of the project. This might include all of the following except: A. Technical specifications B. Electronic files C. Programming plans D. Performance measurements
What was the biggest challenge you faced in your project?
You are a project manager for Dutch Harbor Consulting. Your latest project involved the upgrade of an organization’s operating system on 236 servers. You performed this project under contract. You are in the Closing process and know that product verification is for what purpose? A. To verify the goals of the project and assure the product of the project is complete B. To evaluate all the work of the project and compare results to project scope C. To verify all the work was completed correctly and satisfactorily D. To evaluate project goals and assure the product of the project meets the requirements
Your hardware vendor left you voicemail saying that a potential snowstorm in the Midwest might prevent your equipment from arriving on time. She wanted to give you a heads-up and asked that you return the call. Which of the following is true? A. This is a secondary risk, which is an output of Risk Response Planning. B. This is a contingency plan, which is an output of Risk Response Planning. C. This is a risk, which is an output of Risk Identification. D. This is a trigger, which is an output of Risk Identification.
What are the tools for process improvement?
What type of organization experiences the least amount of stress during project closeout? A. Projectized B. Functional C. Weak matrix D. Strong matrix
Project managers spend what percentage of their prime communicating? A. 90 B. 85 C. 75 D. 50
You are a project manager for Capella Systems. Your company writes custom software for accounting and financial systems for medium- to large-sized corporations. Your recent project has experienced some setbacks, and you've been forced to rework the design of one of the programs because it doesn't match the customer's requirements. Since some parts of the program have already been written, it will have to be rewritten so that it matches the design changes. This rework has increased costs, and you're beginning to notice some signs of poor morale because of the rework. Which of the following is true? A. The problems occurred because the WBS was not constructed properly. B. The quality assurance plan was carried out correctly, which is how the design problems were discovered. C. The problems occurred as a result of poor scope definition. D. The Risk Management Planning process details these kinds of risks and the responses you should put into place should they occur.
You are a project manager for Laurel's theater productions. Your new project is coming in over budget and requires a cost change through the cost change control system. You know all of the following are true regarding Cost Control except: A. Performance is monitored to detect variances B. Changes are reflected in the cost baseline C. Changes are monitored and reflected in the project scope D. Changes are monitored so that inappropriate changes do not get into the cost baseline
You have been hired as a contract project manger for Grapevine Vineyards. Grapevine wants you to design an Internet wine club for their customers. One of the activities for this project is the installation and testing of several new servers. You know from past experience it takes about 16 hours per server to accomplish this task. Since you're installing 10 new servers, you estimate this activity to take 160 hours. Which of the estimating techniques have you used? A. Analogous estimating B. Bottom-up estimating C. Quantitatively based duration D. Reserve time
Your project has experienced some changes to the agreed-upon WBS elements. The changes were approved through the proper change control process. The WBS changes may in turn require which of the following? A. Scope changes B. Cost changes C. Schedule revisions D. Risk response changes
define the zero date in project management