What is your favorite food tell me how it's being prepared?
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Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?
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16 Answers ABC, Barclays, DELL, IBM,
What if the customer is not happy with your answer or solution?
How do you manage your time? Give me a reason of being late?
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what is the diffrence of domestic and international call centre?
18 Answers DELL, Genpact, HCL, IBM,
Wat is the difference between Tech Support executive & Voice process & nonvoice process,Backend ,Telecalling just define it
5 Answers Sutherland, TM, Usha Martin, Wipro,
tell me when u was in school ur mother daily routine? if anyone know the answer plz send me the answer.
Tell me something about ur school days?
33 Answers Genpact, Home Credit, Intelenet, Quatrro, Sutherland, Vcustomer, Wipro,