What steps will you take to deal with an unsatisfied customer?


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More Call Centre AllOther Interview Questions

First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?

0 Answers   Microland,


How will you handle irate customer?

6 Answers   Sitel, Tech Mahindra,


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1 Answers  


Why do you want this job?

11 Answers   Aegis, Airtel, HCL, Wipro,


why did you left yor previously job?

2 Answers   HCL,






please send me international call centres question and ans. on my mail id(1980faisal.faisal@gmail.com) Thanks

0 Answers   DELL,


Hi, i have work experience in call center as a Team Leader,now i wanted to move from call center to other industires.Can u please suggest me in which domain i can get a job?

0 Answers  


Hi guys...... I'm sukanya. I have done Bsc(comp). Im fresher tryng job in Mncs lke dell, wipro, knoah, accenture. Plz help me

1 Answers  


Tell me 2 minutes about traffic hyderabad ?

48 Answers   247Customer, Aegis, Amazon, Brigade, Focus, Genpact, HCL, Just Dial, Kelly Services, Rofus, Serco, Tata Business Support Services TBSS, UOU, Wipro,


If you are a fresher applying for a process job and during interview the HR of the company offer you a job of sales manger with salary of 10 lakhs per annum. Would accept the offer or not? Give reasons.

6 Answers   Tech Mahindra,


how would you relate your key competencies for the position you are applying for?

0 Answers   Convergys,


I want to know what type of questions are set in the written test.

1 Answers   eTelecare,


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