Answer / jayati

Here are the main elements of Release Management to have in mind:

Goals

* To plan and manage releases to the customer successfully
* To consider all technical and non-technical aspect of a release by taking a holistic view of implementing changes to IT services

Objectives

* To plan the successful roll-out of software and related hardware
* To design and implement efficient procedures for the distribution and installation of changes to IT systems
* To communicate and manage the expectations of the customer
* To ensure implementations are traceable, secure and that only correct, authorized and tested version are installed
* To agree the exact content and roll-out plan for the release, trough liaison with Change Management.
* To ensure that master copies of all software are secure and that the CMDB is updated
* To ensure that all hardware being rolled out or changed is secure and traceable, using the service of configuration management.

Release Management MindMap Picture

Inputs

* Release definition
* Release Plans, Test plans & Acceptance Criteria
* Copies of Installation media and instructions

Activities

* Release Policy and planning
* Release design, build and configuration
* Release acceptance, sign-off for implementation
* Roll out Planning
* Extensive Testing
* Communication, preparation and training
* HW and SW audit prior to Implementation of Change
* Installation of new or upgraded SW
* Storage of Controlled SW
* Release, Distribution and the Installation of SW

Release Management Activities

Outputs

* Detailed Release & Build instructions
* Purchase orders, licences & warranties for 3rd party HW and SW
* Automated installation scripts and test plans
* Master copies of install. Media and install. Instructions (stored in DSL)
* Back-out procedures
* Tested Install procedures, Release Components, backout procedures
* Known errors to be carried into live env.

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