In OM customer requested for Item A but shipped Item B
(Substitute Item).
If customer returns substitute item what steps we follow
Is there any steps for substiture RMA returns?
Answers were Sorted based on User's Feedback
Answer / kishore kumar
There is no specific steps, when customer returns
substitute item. In this case we need to follow the
standard RMA Process.
| Is This Answer Correct ? | 8 Yes | 0 No |
Answer / mohammed
Sales Order-->New-->Enter return goods in negative & book
the order
| Is This Answer Correct ? | 0 Yes | 7 No |
How can u put inventory on hand value is negative?
In R12 How many key attributes and other attributes are there ????
How many KFF are there in Order management? What is the use of Sales Order Flex-Field?
What is the use of LC? How is it useful in export sales?
How do you define an expense type or asset type item??
Name of the reports in oracle inventory related to transaction????
I have approved purchase requisition and it's status is IN PROCESS and it will go next level they are also approved and WF notification has been approved and closed but still purchase requisition status is IN process.what is the reason? How can u resolve?this is the issue i faced in Oracle India.
Can you delete the Item from item masters ? How ? What are the pre-requisites to delete ???
in the support project, what are issues u faced?
Scenarios for backorder?
what is the significance of BILL OF LANDING PROGRAM in Order Management?
What is the manufacturing part number ??????