Answer / aniruddha ganguly

We can improve IcF by interacting with customer's their
different types of queries related questions with a valid
resolution. For examples if a customer ask abt product
related quaries, or complains & Agent Give his best efforts
to solve his or her quaries or complain then he improve His
Icf as well as Fcr day by day--But the main things is that
an Agent not get tempered to cust or irited to customer.At
1st An agent will try to understand what's he ask to Agent &
what was his actual requirment's from An agent.

why do you want to take up a job after a long break of so many years?

0 Answers  

---

Arrange The Letters In 4 Words forming a meaningful sentence- Y,S,S,R,O,I,F,L,U,M,E,I?

0 Answers  

---

What is the Meaning of "ON DEMAND" in the IBM Advertisements? or Can Your Explain "ON DEMAND" appearing on IBM Advertisements?

2 Answers   HCL, IBM, Tata Indicom,

---

How can we define that the person is an intertesting person?

0 Answers   HSBC,

---

Explain how to tackle the customer language barrier that exists in between?

0 Answers  

---

Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?

0 Answers   IntelNet,

---

Why politeness is must for call centre jobs?

7 Answers   AVM Associates, Wipro,

---

what is the diffrence of domestic and international call centre?

18 Answers   DELL, Genpact, HCL, IBM,

---

can i get job in Genpact after 12th class? if yes then on which post and i also done ielts with overall 6 bands...

2 Answers  

---

TELL ME ABOUT ONE UNIQUE QUALITY THAT U HAVE IN DETAIL?

3 Answers   Wipro,

---

why did you want to join the call centre?

44 Answers   BPO, Call Centre, Cambridge and Green Mile, Convergys, DELL, HomeShop18, IBM, Infovision,

---

Correct defination for Customer Care???

18 Answers   HSBC,

---