Answer / mel

A job in a call centre will either involve answering all
incoming calls (inbound), making calls (outbound) or both
(inbound and outbound calls). It depends on the call centre
you work in what your job will involve.

Mel,
<a href="http://www.callcare247.com/">call centre</a>

Answer / deepak

to solve the customer problem by phone

You have a team member who is an under-performer. How will you address the situation?

3 Answers   MetLife,

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what kind of questions will be ask in a interview working for samsungs call center \

0 Answers   Airtel, Samsung,

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What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)

0 Answers   Cognizant,

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why i need to hire u?

3 Answers   Nipuna, Wipro,

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My Favourite teacher

34 Answers   HSBC, Teaching, WWF,

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What is more important to you: the money or the work?

16 Answers   Aspire, HSBC, Infogain, TCS,

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why do you want to join a call centre being a computer science graduate?

11 Answers   DELL, Htmt, Spectramind, Tata DoCoMo, Wipro,

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what dind of things wrong with you

1 Answers  

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What is your favorite color?

5 Answers   Red Bull, Tech Mahindra, Wipro,

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Your last travel experience?

0 Answers   XYZ,

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Do you think that you’ll like this job?

0 Answers   Sutherland,

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WHAT DO U MEAN BY BRAND NAME?

4 Answers   HCL,

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