How you can ensure that Bug is Duplicate?How to solve?
Answers were Sorted based on User's Feedback
Answer / shantha lakshmi
Search with the keyword, steps to reproduce in the bug
tracking tool to confirm that bug is duplicate.
don't open the duplicate bug instead reopen the bug if that
is closed.
| Is This Answer Correct ? | 8 Yes | 4 No |
Answer / yo
with an option"Find Similiar defect" in defect module in
HPQC.
| Is This Answer Correct ? | 3 Yes | 0 No |
Answer / sowjanya
The test engineer can send the bug to developer.if the bug
is repeated one, then developer can change the status from
NEW to DUPLICATE
| Is This Answer Correct ? | 2 Yes | 2 No |
Answer / mudaseer
As a test engineer you can't afford to send duplicate
bugs.when you catch a bug(for example when you click on
sales link it is going to purchase page)you have to search
whether the bug is duplicate or not.there is search option
provided for this use.when you search you will come to know
whether the bug is duplicate or not
| Is This Answer Correct ? | 1 Yes | 1 No |
Answer / bharath.v
The test engineer knows all the functionality, so we can
ensure the duplicate bugs. The different bugs are solved by
single solution so we can close duplicated Issue .
| Is This Answer Correct ? | 0 Yes | 0 No |
Suppose a tester reports the bug to the developer and developer rejects it saying that the bug which is reported by tester is not a bug.In such a case what should a tester do?...Kindly answer this question ..
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