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Have you handled SR and worked with Oracle for resolution of
issues? If yes, how do you assign the priority while raising a
SR?



Have you handled SR and worked with Oracle for resolution of issues? If yes, how do you assign the..

Answer / neha

Priority of an SR is decided by the answer of three
questions asked while raising an SR these questions are
about the impact of the issue on the customers and
environment

Is This Answer Correct ?    2 Yes 1 No

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