Have you handled SR and worked with Oracle for resolution of
issues? If yes, how do you assign the priority while raising a
SR?
- 1 Answers
- 5295 Views
- Oracle, I also Faced
- E-Mail Answers
Answer / neha
Priority of an SR is decided by the answer of three
questions asked while raising an SR these questions are
about the impact of the issue on the customers and
environment
| Is This Answer Correct ? | 2 Yes | 1 No |
What are the accounting behind consigned inventory in P2P?
In OM customer requested for Item A but shipped Item B (Substitute Item). If customer returns substitute item what steps we follow Is there any steps for substiture RMA returns?
What is inter company Transaction and set ups?
in the support project, what are issues u faced?
How can u put inventory on hand value is negative?
what is the significance of BILL OF LANDING PROGRAM in Order Management?
What are the different types of RG Registers?
When does Sales order header get closed?
When does Sales order header get closed?
Auto pick confirm whether required or not where is that set-up done? Other than OM System parameters where else?
How is the charge account defaulted in Purchasing document(Requisition, PO)?
What is meant by Position Hierarchy and Supervisor Hierarchy ????
Oracle Apps Technical 
