Interested to Buy Any Domain ? << Click Here >> for more details...
What will you do if developer is not able to reproduce defect ?
- 12 Answers
- 31243 Views
- Cap Gemini, I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / @mit
Firstly,try to Reproduce the defect at our side.If it
reproduce again then write its Steps to Reproduce and Take
the Screenshot then send back to develor.If not reproduce
then its ok.
If again Developers told they r unable to Reproduce then
asked them to come at their own seat and show them.
If again they r not agree then discuss the scenario wid TL
of Testing & Development or float a mail to ur senior like
PL or GL wid proper description.
Now its Must Work.
| Is This Answer Correct ? | 21 Yes | 1 No |
Answer / venkat
I will again try to reproduce the defect ,if i am able to do
so then ,the i will forward the exact same steps that i followed with the test data attached to replicate it .
If still he/she is not able to do it,then the following
checks needed to be made
1) Environmental set up
2) Correct build in QA
3) Right authentication
4) Correct Test data
| Is This Answer Correct ? | 7 Yes | 6 No |
Answer / nadir
Amit's answer is perfectly correct than rest of all
| Is This Answer Correct ? | 2 Yes | 1 No |
"Developer is not able reproduce the defect" .Here the developer is during the development of the product.Defect is during the product acceptance phase.These do not exist together in any development of a product.If a developer is not able to reproduce the defect we change the defect status to 'Not reproduced' and trace to the identification of defect type such as 'product crash, product damaged,product not functional as required by the customer' etc.
Since developer cannot reproduce product crashes again, "Scope" of the defect is 'out of developer site' and during the project management ,project manager assigns the related task that is causing to the defect to developers as 'bugs,issues' of the project.
Everyone needs to understand the where defect,bug,issue exist and fix it.
Not just developers handles bugs but also defects during the acceptance testing of product at client site.
| Is This Answer Correct ? | 0 Yes | 0 No |
Answer / ranjeetha
First i will execute the testcase once again and if the
defect is produced the i will send the screen shot of the
defect so the developer can fix it.
| Is This Answer Correct ? | 0 Yes | 1 No |
Answer / @mit
Venkat,
Yes u r right but sometimes Developers ddnt accept the
Defect even it exist.So v dont have choice then v may use
above stated step to resolve the Defect.
But if Really developers r unable to reproduce the Defect
then Tester will work closely wid Developers to Reproduce
by using Backend or some new Data.
| Is This Answer Correct ? | 1 Yes | 4 No |
Answer / venkat
@mit
but that doesnt solve the problem,we have to find the root
cause why the error is appearing...may be its appearing
very rarely,we cannot just keep on arguging with the dev
team..
we have to help them find a solution.
| Is This Answer Correct ? | 1 Yes | 4 No |
Answer / venkat
but checking log will tell you only when and where the
incident had occured rite ?
| Is This Answer Correct ? | 0 Yes | 3 No |
Answer / sindhura
u NEED TO TAKE LOGS IN FAST TRACK.. as the senario may be
critical but rare to reproduce.. so by taking logs
developer can undstd easily..
| Is This Answer Correct ? | 2 Yes | 7 No |
Answer / padmas
Change the Defect status to "not reproducible" in defect
tracking system.
| Is This Answer Correct ? | 0 Yes | 6 No |
what do u like in QA?
you filed a bug that has high severity & high priority what happens till it gets fixed(that means what u do till it gets fixed)? Urgent
How will you track defects? Or Bug life cycle?
How can we test whether Java & .net was installed in our PC or not?
i heard that mainframe testing is diff from other environments & has lot of keyboard input????pl clarify my doubt & let me know in what way its diff??
Hi I am B.tech graduate.Right now i am working sutherland as a technical support exce.I have completed CSTP certification in STC .I got a opportunity from STC third eye.. They asked me to pay 50,000 and they will give training and also they will give job with 5000 salary.. I dont know which option is best for me, since i am fresher for this software industry.. I have a dilemma,since its little bit risky option... shall I choose this optionplz give me some suggestion...
sanity testing is done during regression testing.is it true.if it is true plz explain?
i got a bug in gmail the bug was i had saved some data in draft and i forwarded the data to my friend and the data was not present in draft it had move to sent items.what is the sta tus of the bug
Is compatabilitytestig and port testing are same
What are the advantages of black box testing?
Advantage and disadvantage of waterfall model,v model and iteration or incremental model?
Want to learn Manual Testing in just two days? Students around Thanjavur, Trichy, Mayavaram and Kumbakonam Mail to manualtestingtraning@gmail.com. Entire Manual Testing Concept. Any doubt regarding IT Job please mail above ID
Automation Testing 
