What is a CUSTOMER SATISFACTION in Call center, and what is the calculation method for it in Call Canter ?

0 Answers   IntelNet,

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How long should a call agent hold their customer online for.

10 Answers   Aegis,

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I am B.Tech student.presently i am working as a faculty.but i am not interested on that side.Actually i did SAP-ABAP.But i want to do any software or call center job.while attending interviews in BPO's they are asking why you came to bpo by leaving software.

2 Answers  

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Waht is call centre or what do you understand by a call centre?

9 Answers   CM, IBM,

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tell me abt ur recent movie that u have seen..??

5 Answers   Competent Software, Wipro,

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Extra initiative by u in your current organization other than your Key Result Area (Routine work).

1 Answers  

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why u wnt to join call center?

10 Answers   Aegis,

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How do you check wheather the NIC card is properly installed or not in Win XP?

4 Answers   Telelogic,

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why one year gap in graguation?tell me in brief.

1 Answers  

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speak about your college days or speak on morning,school days,hometown,or the city where you live

18 Answers   247Customer, Accenture, AGIS, Barclays, C-Cured, Serco, Sutherland, WNS,

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where you wand to go in your weekend

0 Answers   IBM,

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What should i tell if the hr ask me why you choose B.tech and then bpo any one of pls suggest me what i have to answer

1 Answers   Infosys,

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