Answer / damodar singh dhami

First know why the person is looking other job. And once
you come to know about his problem guide him or suggest him
how to overcome or how to face such problems. Also try to
help him to come out of those problems he is facing. If it
is just like that he want to quit then tell him the
importance of a job and also stability in one job his
career.
If conflic arises in between two people first know for what
reason has the conflict raised. Then know who is the wrong
person. Justify it. Then give a small lecture to the person
who had done a mistake. And ask both to forgive each other.
Tell the importance of Team work. And also tell how can
they acheive performance by working together.

Answer / vinay

Handle politely and tell him to that his involvement is
distirbing is concentration.

Answer / guest

by knowing his condition y hi is overlooking 4 other job
trying his condition,by solving his problem very politly

I m doing master in arts and recently i have started a job as hr officer in a call center so could u please suggest me at aryalasha@yahoo.com how should i proceed step wise .i would be very much grateful to u. -

0 Answers  

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Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?

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