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If the product is released to client and then you found some
bug which you can see in high resolution screen in testing
environment but on client side it was hidden under low
resolution screen and it is an important functionality in
that case what would be your role as a tester?

Question Posted / alpr95

Answers were Sorted based on User's Feedback



If the product is released to client and then you found some bug which you can see in high resoluti..

Answer / akhilesh

There are certain cases in which client is not able to find a bug, but the testing team can not compromise on such issues.
As a tester, firstly i'll discuss the same issue with manager or lead and ask the efforts and impact of fixing that issues.
If the fixing and testing is completed, then on later reales of patch, the new code will be send.

Is This Answer Correct ?    3 Yes 0 No

If the product is released to client and then you found some bug which you can see in high resoluti..

Answer / siri

even though the defect is hidden at client side, we can not
compromise at the product quality as it is showing at
testing environment. i will open the defect and and also
take the issue to higher level so that the defect can be
fixed as early as possible.

Is This Answer Correct ?    0 Yes 2 No

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