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Can you give an example of a time when you experienced good customer service and explain why it was good ? Tell me about a time when you gave effective customer service?
5021why do you want to join a call centre being a computer science graduate?
DELL, Htmt, Spectramind, Tata DoCoMo, Wipro,
11 29990After completing your graduation u were not working for a year. What were u doing during that period?
5 17004I'm a team lead at a call center and there are two other team leads who share the same floor. where do u stand as a team lead when compared to other two?
1 5397Post New Call Centre AllOther Questions
Hi, i have work experience in call center as a Team Leader,now i wanted to move from call center to other industires.Can u please suggest me in which domain i can get a job?
Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?
What are an inbound call center and an outbound call center? What is the difference between the two?
tell us about a time when u failed to meet a deadline.
I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!
Hi.., am weak in Voice and Accent round.. So could u please tell me the sites to practice
how fast can you learn things?
1.favorite teacher? 2.memorable event 3:school life Guys please give space for each answer for one particulare question and please mention numbers for which question your are giving he answer...please dont mixup
Why do you want to leave your organization or company?
What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)
How can we control attrition and reduce shrinkage
What is the difference between Third-party BPO and Primary BPO (Please understand the question and post answer to my site sweetlittleheart25@yahoo.com)
What is more important to you money or success?
tell about ur self,what do u know about call center n iam an Be graduate how i should answer
How would you describe yourself as a person?
