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Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

Tell me your mother daily routine

1887

what are the advantages of crm ?

Siebel,

1 1797

what is crm?

Siebel,

1 1782

How Did you spent you're last Night?

1279

What will be your approach to improve customer service?

1228

Name the factors you need to take into consideration before conducting a survey for customer service satisfaction

1341

Mention the types of call center and what is the difference between them?

1199

How to deal with the difficult customer?

1314

Have you ever worked in a call center before? If so, how long did you work there?

1219

How can you turn down a request from a valued client?

1555

What are the important things you need to take care of implementing a crm solution to your business?

1179

Why do you want to work in a call center?

1217

What would you do if the customer says that it took you long to resolve an issue?

1249

Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge

1446

How can you get responsive customer feedback?

1114


Post New Call Centre AllOther Questions

Un-Answered Questions { Call Centre AllOther }

How will you manage agents who are more tenured in the organisation and are elder to you ?

2160


actually what is the working of a call center? what is the method of process and how do they get source?

2345


What factors you should consider while creating a newsletter for a customer?

1198


WHAT IS THE MAIN JOB PROFILE OF BEST CALL CENTRE

2327


why should i join wipro bpo but not any other

2856


Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. So any candidate who is interested workin with international & domestic call centre. Our biggest strength is our team work. We placed large number of candidates in international call centre. So, interested candidates pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).

2362


How do you deal with the question you don’t know the answer that customer asked?

1291


What will be the Salary of a fresher in Dell company for non-voice process?

3625


why you want to be a quality analysts

2643


CURRRENTLY I AM WORKING WITH WNS SINCE 1YEARS I AM LOOKING OUT FOR SOME OTHER COMPANY WHAT WOULD BE THE PREFECT ANSWERS ABOUT THE REASON I AM LIVING MY PREVIOUS JOB. WHY U WANT U LEAVE WNS? CAN ANY ONE GIVE ME A PERFECT ANSWERS OF THIS.

2833


Please give us an example of a situation where there were competing priorities. What actions did you take and what were the results?

4024


How can you turn down a request from a valued client?

1555


why do want to join bpo as you have done b.tech?

2716


wats d selection procedure for WIPRO BPO, gurgaon or delhi . 4 Customer care executives ,, do they hire undergraduates as well ? how many rounds they held & everything abt. it ? Plzz HELP asap, thanks.

5783


which type questions ask me in call centerin tatasky?

4227