Answer Posted / davinder

well sir i have done btec only to improove my skills or
knowledge. b'coz i think that b.tech is much better then ba
or b.com.in this we learn all kind of subject like
technical as well as theoretical i.e why i have done
b.tech .but i have no intenshion to do a software job.

What are your advantages as a newbie?

2107

---

How do you deal with the question you don’t know the answer that customer asked?

1345

---

What steps will you take to deal with an unsatisfied customer?

1166

---

How to deal with unreasonable customer demands?

1284

---

What do you consider as an important aspect of a successful call center?

1288

---

Discribe Banglore?

2557

---

I just want to know plz tell me us shift its totally night shift or day or afternoon shift also there.

2820

---

What factors do you need to take care of while creating a customer newsletter?

1311

---

What do you like about being employed in a call center?

1239

---

What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)

2382

---

Where you see bpo in the current market? : bpo

1339

---

What is your edge among others who are applying here?

2263

---

Three reasons why you want to join just dial

8436

---

Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?

1969

---

Friends I have cleared all the rounds except Client round. Any body tell me what is that round? And what should I prepare for that.

2421

---