Question { Wipro, 90738 }

journal entry for drawings?

Answer

Bank A/C Dr.
To Cash / Purchase A/C

Question { Cap Gemini, 3385 }

What is the significance of Line Ordering and Line Grouping?
Explain.

Answer

Invoice Line Ordering Rule is for transaction lines that you import into Receivables using Auto Invoice. Auto Invoice uses these rules to order transaction lines when grouping the transactions it creates into invoices, debit memos, and credit memos. You can assign a line ordering rule to each grouping rule. You also assign transaction attributes to your line ordering rules. Auto Invoice uses these attributes to order invoice lines. Active invoice line ordering rules appear as list of values choices in the Grouping Rules window.

Grouping Rules that Auto Invoice will use to group revenue and credit transactions into invoices, debit memos, and credit memos. Grouping rules specify attributes that must be identical for lines to appear on the same transaction.

AutoInvoice requires mandatory grouping on the transaction attributes Currency Code and Bill-To Customer (only one of each attribute is allowed per invoice). Receivables automatically applies these required grouping rules to any additional transaction attributes that you assign to your grouping rules.

Question { Genpact, 7984 }

what was your SLA agreements in support project?

Answer

Abdul,

SLA is based on the timeline agreement with the client and the project. Usually every company or project follow the below said scenario in SLAs.
SLA type Acknowledgement Resolution
Critical 30 mins 4 hours
Urgent 1 hour 1 day
Normal 4 hours 4 / 7 days
After you gone through the above typical example you may get chance who will handle the issues and how the issues will be endorsed respective timeline.
See below:
There are two levels of experts in support
L1 : The Urgent and Normal Issues (Basic application configurations like setup) will be endorsed to these Level1 Experts.
L2 : The Critical and Urgent Issues (Analysis and resolution on complex issues like customization issue, period closing issues, reconciliation issues) will be endorsed to these Level2 Experts.

Hope you are clear with the above scenario.

Regards