Answer / amrapali kadam

1. update c.v
2. self confidence
3. original doc. with attested xerox copy & 2 passport size
photo.
4. good smile and positive thinking with patience.
5. genral knowlege skill

Answer / sakthi

Smile,tension free,formal dresscode and apperance,presence
of mind with updated knowledge and ofcourse with good
communication skill.

Answer / -digvijay bhatia

1- Self confidence & Positive attitude
2- Updated resume
3- Pen & Documents photocopy
4- Comunication skill
5- Time management

Answer / fazil

1.resume
2.educational certificates with xerox copies
3.pen
4.must wear nice looking dress with shoes
5.confidence

Answer / fazil

1.UPDATED CV
2.PEN
3.PHOTOSTAT OF OUR DOCUMENTS+PASSPORT SIZE PHOTOS
4.FRESH LOOKING
5.CONFIDENCE

Answer / gaddam santosh kumar

1. Punctuality
2. Self Confidence
3. CV with photo n pen
4. Xerox copies of certificates
5. A Pleasant smile

Answer / sanjeev kumar dubey

CV,PEN and PHOTOGRAPHS are the obvious things.Most Important
things are:-
1.Positive Attitude
2.Excellent Communication Skill
3.Confidence
4.Intelligency
5.Professionally Dressed

Answer / aditya davis

A sweet smile with positive attitude , confidence and
passion.

Answer / jasbeer singh

cv,mobile in silent mode,voilate,hankey,mobile headphones

Answer / nimmi

No.1 RESUME
No.2 CERTIFICATE XEROX COPY
No.3 PHOTOS
No.4 PEN
No.5 PHOTO ID

Life in Delhi

4 Answers   Tech Mahindra,

What according to you is the most important requisite of a call-centre executive?

1 Answers  

how to manage attrition and shrinkage

0 Answers   Aegis,

how many round takes EXL company for non voice process. and what is that rounds.

0 Answers   EXL,

Which movie have you seen last? Plz tell story i brief.

7 Answers   247Customer, IBM, Vodafone, WNS,

Diff b/n callcentre and bpo? u have done bca then why do u want job in bpo? what is bpo?

4 Answers  

why u want to join call centre?

7 Answers   Facebook, Wipro,

Sell me this house without a roof

0 Answers  

WHY COMPANY SHOULD SELECT YOU FOR THIS DESIGNATION ?

6 Answers   Andromeda, EXL, FirstSource, Genpact, Silverfox Solutions, Wipro,

Who is the team leader in a BPO? What is the responsibility of a team leader in bpo? What is the kRA for a team leader in BPO? What are the Core skills needed for Team Lead? What was accomplished as an inbound team lead? What are challenges face by a team leader of a bpo? What are vital Contingency plans a team lead must take car How should a team lead play as a good team player? As a team lead how do you pacify an angry client? How you will resolve if there is problem between your Team member and get work done? Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met. How did you measure your success as a team leader? How is the effectiveness of a team measured by team lead? How important is leadership and communication skill plays part in a team leader role? What is Self-managed team leadership? How must the team leader play the role of learner to benefit a team? What are the Leadership Styles a good team leader must follow? How does a team lead identify performance problems and solve the same among their team members? How can a team lead keep the team organized to meet deadlines or goals? What are the training methodologies a team leader must take to educate a team? What steps must a team lead take to focus the skills of team members to higher authorities? What are the attributes a team leader must look for while selecting members for their team? What steps must a team leader take to motivate the team? Why is people management attribute very important for a team lead? What are the weakest qualities or attributes a team leader should avoid definitely? As a team lead how do you enforce priority on a group member when he feels that the other thing is more important than the first? What are the communication methods you followed within team and to client ? scenario :- What you will do if the Team members do not like you As a Team Lead how do you deal with the toughest group and get their cooperation? Explain a scenario where you go in Win-Win situation or tell scenario where you provide a solution by which client and your team was Happy. An executive in the team is absconding for 10 days and did not inform his team leader. He text his leader on 11th day that he is unwell but when TL tried calling him back, he did not respond. After 1 week, he came back to office with a medical certificate If conflict arises between two people how will solve that. If one person is overlooking into others job how to deal with such type of people How should a team lead handle a team member who always gives defensive response?

9 Answers   ABC, Aegis, Ernst Young, HGS, IBM, Inter Globe Technologies, Ison BPO, Serco, Spanco,

Are you willing to work for long hours, if the project demands that from you?

0 Answers   HSBC,

1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?

0 Answers   GVK, World Trade,