What is Goal.

14 Answers   Maples,

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What is the metric RSA?

0 Answers  

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what is the abbrevation of WNS?

31 Answers   3G Cell Labs, WNS,

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What is the profile of a Team Leader ?

2 Answers   Convergys, FirstSource, Sarco, Serco,

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Give me a instance when a customer appreciate your service.

0 Answers   Convergys,

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You are a team leader handling 15 staff. You know there is data fudging happening, which is an integrity issue for the organization but you don't have sufficient data to prove, although You know which staff are doing it. Now, 5 team members come to you together asking that they have heard from the grapevine that they are suspected for playing with critical data. How will You handle this situation especially when 2 out of these 5 are actually the ones doing it ??? This is a mind boggling question for an inerview, it had me tongue tied for a moment.

8 Answers  

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which thing is most necessary for international cal center? how can i improve my voice and accent ?

0 Answers   Call Centre, Genpact, SE,

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What are your strong points

6 Answers  

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please send me international call centres question and ans. on my mail id(1980faisal.faisal@gmail.com) Thanks

0 Answers   DELL,

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memorable call

0 Answers   Convergys,

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If i'm offering u the post of h.R. And c.C.E. At the time of hiring which one u take and why.....?

1 Answers   Wipro,

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do u think u r fit for this job ?

7 Answers   Genpact, IBM,

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