what are post in call center & BPO
Answers were Sorted based on User's Feedback
there are many post..
there are posts in finance,human
resource,transport,IT(networking),operations
in operations
agents,team leader,quality evaluator,trainers,communication
coach,sales coach,operation manager..
Trust me.. BPO is the best industry..it gives you an
exposure to multi national companies..it gives you ladder to
grow within the company..in various different field of your
choice..
| Is This Answer Correct ? | 33 Yes | 9 No |
Answer / sridhar
there are different posts in call centers
BPO is business process outsouring.transefer the information
india to usa,and supose usa products avilable in market
these are operations depends up on
finance,transport,medical,sales.this product sales in
market.company identified for BPO.total seles in
market.company know about sales ok
| Is This Answer Correct ? | 10 Yes | 5 No |
Answer / miryana
WAY2PICK
Services
We offer all near shore call-
center outsourcing services:
Inbound and Outbound
calls
Customer service
Telesales
Telemarketing
Toll free Number.
Help-desk support
Tech support
Customized Solutions—
have a solution
designed to fit your
situation.
W2P Near Shore Call Center Partner
Our company is a near shore provider of
customer-focused call center solutions; As a
near-shore destination in Costa Rica offers significant
value and resources when compared to Asia especially
for US-based companies attracted to the country cost
advantages and cultural affinity. You can go into
greater detail on your "About Us" page.
We have what your company want: low-cost, world
class services, Spanish language capability and growing,
young world-class professionals with excellent educational
background and experience, high quality and technology
solutions to its Partners.
| Is This Answer Correct ? | 5 Yes | 2 No |
Answer / bharti
in call centre : agent. floor support.team leader.
manager.trainer .quality auditor .etc
| Is This Answer Correct ? | 4 Yes | 1 No |
Answer / nexx phase
Call center has many posts considering different departments in it. Human resources, sales, marketing and so many others.
Regards,
NexxPhase.com
http://www.nexxphase.com
| Is This Answer Correct ? | 1 Yes | 1 No |
have you attended any other interviews?
hi friends i am frm mechanical engg.(fresher) back ground and i would like to work for a bpo temperorly.I dont have knowledge of how to write career objective for a bpo.so plz help me wat to mention in tat one.
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