Answer / ishant

Quality is a parameter based on conservation with the
customer. it contains good knowledge of productivity ,
active listener, opening and closing script, good
communications skills .and probing skills also.

Answer / vipul rana

Quality which , anything enhance the Value of product with all required parameter

Answer / imran

The quality is to meet the customer expectation as well as business requirement.

Answer / jitender

A correct way of addressing the cstmr on the bases of parameter or sub parameter is called quality.it includrd parameter like opening,closing,cstmr service skills,apology,empathy,& reassurance etc.

Tell me the story of the last movie u saw?

23 Answers   Accenture, Aegis, Google, HCL, HDFC, HGS, Knoah, Sutherland, Value Labs,

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IF U BECOME THE PRESIDENT OF U.S. WHAT ARE THE CHANGES U WOULD LIKE TO MAKE IN THE INTERNATIONAL POLICIES?

8 Answers   Convergys, Genpact,

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formula of sla,aht

8 Answers   Aegis, HGS, Intelenet,

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hai friends, i am nagesh pursuing b.tech 4th year.i went for callcenter interviews twice ,i had some problem in hr round after hr interview over ,hr asks u ask have any questions,i want that questions along with answers. please post those to my mail my id is nagesh.k28@gmail.com pleaseeeeeeeeee

2 Answers  

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How do you ensure that your departments goals are in line with the overall company goals?

0 Answers  

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what is semi technical process?

0 Answers   Amazon, Infosys, RFL,

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hi i am pavan. i have completed my graduation(b.com computers) from g.pula reddy degree college. i am a fresher and i am from a middle class family from hyderabad. i need to work in bpo's and IT sectors and i am not able to choose any company. i attended an interview @ wipro bpo. i saw many people answreing to the questions in different styles and behaviour. i didnt knew whether they are doing correce or not. can u please tell me how to sit in front of the interviewr and bahave with him and i would like to know steps for applying in new companies and to face challenges in life

3 Answers   BPO, Genpact,

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1)when can you join us 2)will you accept a lower position for the time being 3)how long do you want to stay with us 4)are you a leader or a follower

2 Answers   IBM,

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What do you consider as an important aspect of a successful call center?

0 Answers  

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wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?

0 Answers   TeleTech,

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tell about jam round? and how to tell?

11 Answers   247Customer, Cognizant, Google, Sitel, TATA, TCS, Wipro,

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what is your good and bad qualities

2 Answers   Airtel, Sysx Software,

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