Answer / ishant

Quality is a parameter based on conservation with the
customer. it contains good knowledge of productivity ,
active listener, opening and closing script, good
communications skills .and probing skills also.

Answer / vipul rana

Quality which , anything enhance the Value of product with all required parameter

Answer / imran

The quality is to meet the customer expectation as well as business requirement.

Answer / jitender

A correct way of addressing the cstmr on the bases of parameter or sub parameter is called quality.it includrd parameter like opening,closing,cstmr service skills,apology,empathy,& reassurance etc.

How the analysis of departed customer help your organization?

0 Answers  

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what might make you to leave this job?

4 Answers   DELL,

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Do you think you can work under pressure?

1 Answers   HSBC,

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what do you know about bpo?

7 Answers   1Point1, Call Centre, Infosys,

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Topic on my country india

1 Answers   IBM,

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what is the shift timings of U.S,U.K

2 Answers  

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Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?

0 Answers   Cognizant,

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speak 3 minute for Global warming

9 Answers   EXL, WNS,

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you are preparing for mba then why job???????

2 Answers   iEnergizer,

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Is there any difference between an Auditor and a Quality analyst?

1 Answers   Vodafone,

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what is customer ?

5 Answers  

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Please answer me with an example,what to answer for who is ur role model?

3 Answers   Convergys, Satyam,

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