Answer / ishant

Quality is a parameter based on conservation with the
customer. it contains good knowledge of productivity ,
active listener, opening and closing script, good
communications skills .and probing skills also.

Answer / vipul rana

Quality which , anything enhance the Value of product with all required parameter

Answer / imran

The quality is to meet the customer expectation as well as business requirement.

Answer / jitender

A correct way of addressing the cstmr on the bases of parameter or sub parameter is called quality.it includrd parameter like opening,closing,cstmr service skills,apology,empathy,& reassurance etc.

i completed my MCA in the year 2008, due to recession i want to shift to the bpo field. In bpo if they ask about the question like "being a MCA post graduate student why do u want to join in bpo" what i need to answer to this question? please help me out!

2 Answers  

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why has call centers come to india,why dont they be in foreign cuntries?

6 Answers   iTronics, Mphasis,

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How you would be an asset to this organization?

0 Answers   Infosys,

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I want recent question papers. Now am preparing for BPO interview. please send the papers..

0 Answers   Aegis, Tech Mahindra,

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In your current or last position, what were your most significant accomplishments? In your career so far?

1 Answers  

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tell us about a time when u failed to meet a deadline.

0 Answers  

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why should i have to select u????????

6 Answers  

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tell me initial department of the call center.

1 Answers   BPO,

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Give me full details of about yourself

0 Answers   DELL, Genpact,

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Do your skills match this job or another job more closely?

1 Answers   Genpact, HGS, Videocon, Wipro,

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Tell me about your favorite destination

1 Answers   Accenture, Amazon, Convergys,

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describe you most rewarding experience.

1 Answers   IBM,

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