Answer Posted / amit sngh
BPO IS A SOURCE BETWEEN THE COMPANY AND ITS
COSTUMER....FROM HERE WE HAVE TO MAKE AND ATTEND THE CALLS
........BPO CONSISTS TWO TYPES INTERNATIONAL AND
DOMESTIC.... IN INTERNATIONAL WE HAVE TO MAKE AND ATTEND THE
CALLS OF OUTSIDE OF INDIA..... AND IN DOMESTIC WE HAVE TO
MAKE AND THE CALLS IN ALL OVER INDIA ........BPO.. HAVE
THREE PROCESSS............. 1:INBOUND:ATTEND THE CALLS
2:OUTBOUND:MAKE THE CALLS
3:BLENDED:MAKE AND ATTEND THE CALLS .....
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when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....
Why do you want to be a trainer?
Hi.., am weak in Voice and Accent round.. So could u please tell me the sites to practice
Bangalore traffic
What is your toughest or most challenging experience in life and how did you handle it?
How can you get responsive customer feedback?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
I want recent question papers. Now am preparing for BPO interview. please send the papers..
Respected sir,madam this is jyoti ranjan intersted for(BPO/CALLCENTER) so if u would send 2 me all types of BPO/CALLCENTER question then i shall greatfull 2 you.thanking you.
8. Provide their services at the time they promise to do so
What Should be the role of GOVT in making a city into a metro city ?
Dear sir, I wish to establish a communication tower of any mobile company on a land area of 10000 sq feet in Sec-11 Indira Nagar, near Munshi Pulia, Lucknow. Please contact Usha Arora or Shalini Arora on 09889732922.
what is the anual report of hcl bpo
i am from bpo sector and have a intervirw with ocwen financial corporation for bpo job so what kind of questions i can expect there
What is the biggest challenge you have faced in work in the past 12 months?
