Answer / utham

There also lots of advantages and disadvantages in bpo
industry,they are as follows
advantages include:
1)salary:People get gud salary starting from 15000 to 30000
and above.people working in bpo get more salary then people
working in offices,schools etcetc

2)labour:large amount of people are working in over here.

3)education:the basic education is needed in over here
i.e.10+2 if u have additional degree like bsc or bs its an
added advantage.

4)medical insurance: people who work in over here get a
medical insurance

5)oppurtunity to work overseas:

disadvanatges inlude:

1)family life:u miss time spending with u r family because
of odd working hours.

2)health problems:

3)odd working hours;

4)abusive clients:while talking sometimes with clients they
get andry and they even scold us.at that time we need to be
patient.

Answer / zjxvgh

arious surveys and research conducted amongst the call
centre employees have shown that depression is the most
common problem faced by BPO employees. Frequent headaches,
feeling of fatigue, sleeping disorders and frustration have
become regular problems for them.

The basic profile of the BPO employees is trouble-shooting,
sales or revenue collection. All of these are done through
tele-calling. Talking to foreigners in a fake foreign
accent, solving other people’s problems, facing and handling
the anger and abuse of the clients become a routine for
these juvenile populati
The major problems are inadequate Bandwidth capacity, pool
of English speaking class and improper infrastructure.
The benefits to the US are cost saving while costs include
unemployment and decrease in wage level. However, recent
studies show that this viewpoint is not fully correct. The
reaction against outsourcing in the West is seen as a
serious threat to the growth of these industries

I have studied BCA,but i haven't got my certificates yet, so i want to join HSBC BPO. Can any one tell me what will I answer, if the HR ask me why I am choosing HSBC BPO after completing BCA.

2 Answers   HSBC,

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do you see your career in call centers...??

2 Answers   Hutch,

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On one fine day you come to office and find that there is noone else available in the office

2 Answers   SerWizSol,

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How do you handle an irate customer?

0 Answers   Cognizant,

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What makes you stay here for longer years?

0 Answers   Cognizant,

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Will you be happy to work in night shifts or over the weekends?

0 Answers   Abacus, Changepond, HSBC,

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speak for a minute where you reside?

8 Answers   DELL, HCL, Mphasis, Wipro, WNS,

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do u think u r fit for this job ?

3 Answers  

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7 Answers   247Customer, IBM, Vodafone, WNS,

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what is bpoit's full defintion?

7 Answers   BPO, FirstSource,

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if you are walking on a streat and a beautifull girl is also walking on the other side of the road .............now complete the whole story .........????

2 Answers   HCL,

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what is the role of a TL ?

9 Answers   Aegis, FirstSource,

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