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Answer Posted / zjxvgh
arious surveys and research conducted amongst the call
centre employees have shown that depression is the most
common problem faced by BPO employees. Frequent headaches,
feeling of fatigue, sleeping disorders and frustration have
become regular problems for them.
The basic profile of the BPO employees is trouble-shooting,
sales or revenue collection. All of these are done through
tele-calling. Talking to foreigners in a fake foreign
accent, solving other people’s problems, facing and handling
the anger and abuse of the clients become a routine for
these juvenile populati
The major problems are inadequate Bandwidth capacity, pool
of English speaking class and improper infrastructure.
The benefits to the US are cost saving while costs include
unemployment and decrease in wage level. However, recent
studies show that this viewpoint is not fully correct. The
reaction against outsourcing in the West is seen as a
serious threat to the growth of these industries
| Is This Answer Correct ? | 25 Yes | 3 No |
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How do you ensure that your departments goals are in line with the overall company goals?
why i configer to power mangemant?
I m doing master in arts and recently i have started a job as hr officer in a call center so could u please suggest me at aryalasha@yahoo.com how should i proceed step wise .i would be very much grateful to u. -
1)why do you select bpo industry? 2)why you left your previous hotel industry? 3)what do you know about this bpo industry? 4)Are you intrested to work in this industry?
i want to know the genral questions in interviews if any body knows pls help me
How to build a good rapport?
What are your Strengths & What are your Weaknesses ?
What is called Team
how did u celebrate your last birth day ?
what is your career aspect & if they asked in general what should i answer?
How will you manage agents who are more tenured in the organisation and are elder to you ?
Determine the type of bpo you wish to work? : bpo
Can you work in shifts?
Why doesn’t u go for technical one....as u r doing technical course from NIIT.
If I spoke with your previous boss, what would he or she say are your greatest strengths and weaknesses?
