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Answer Posted / zjxvgh
arious surveys and research conducted amongst the call
centre employees have shown that depression is the most
common problem faced by BPO employees. Frequent headaches,
feeling of fatigue, sleeping disorders and frustration have
become regular problems for them.
The basic profile of the BPO employees is trouble-shooting,
sales or revenue collection. All of these are done through
tele-calling. Talking to foreigners in a fake foreign
accent, solving other people’s problems, facing and handling
the anger and abuse of the clients become a routine for
these juvenile populati
The major problems are inadequate Bandwidth capacity, pool
of English speaking class and improper infrastructure.
The benefits to the US are cost saving while costs include
unemployment and decrease in wage level. However, recent
studies show that this viewpoint is not fully correct. The
reaction against outsourcing in the West is seen as a
serious threat to the growth of these industries
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What is bpo sector? : bpo
How would your team/manager describe you?
When the interviewer asks "being a B.Tech graduate why do you prefer BPO ?", what should b my answer
What if the customer is not happy with your answer or solution?
Objectives and Correlating Incentives Describe a time when you have set objectives and correlating incentives for a member of your team What were you trying to achieve in doing this, what were the objectives? How did you choose the incentives?
Please tell me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?
please mail me the questions which are asked at the time of interviews in the call center
How can you resolve the problem to customer’s satisfaction?
Do you get along well with co-workers?
How to deal with a customer who denies paying for the product?
Determine the type of bpo you wish to work? : bpo
What will be the Salary of a fresher in Dell company for non-voice process?
What are the steps you follow when you appraise an advisor ?
why do want to join bpo as you have done b.tech?
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