what is private sector banking and public sector banking
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in this highly competitive world, success of any
organization depends on its human resource. Banks are no
exception to this. A satisfied, happy and hard working
employee is the biggest asset of any organization,
including banks. Workforce of any bank is responsible to a
large extent for its productivity and profitability.
Efficient human resource management and maintaining higher
job satisfaction level in banks determine not only the
performance of the bank but also affect the growth and
performance of the entire economy. So, for the success of
banking, it is very important to manage human resource
effectively and to find whether its employees are satisfied
or not. Only if they are satisfied, they will work with
commitment and project a positive image of the
organization. Once banking was confined to public sector
only but it was opened to private sector in 1991 on the
recommendations of the Narsimaham Committee. The present
paper makes an effort to study the job satisfaction level
among employees of selected private and public sector banks
in Ludhiana. Bank jobs have always remained the first
preference of the youth here. So, this study is also an
effort to find out what they think of this job afterwards.
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