What is the biggest challenge facing the BPO industry
today?
Answer Posted / nokiaamu
Call centre workers are suffering from a new industrial
disease: repetitive voice injury, also dubbed as call
centre-itis. Long hours and little opportunity for even a
drink of water are behind the 'disease'.
Is This Answer Correct ? | 11 Yes | 3 No |
Post New Answer View All Answers
How would you teach an old customer to browse a file on her desktop or PC, let us consider the person who isn't that good at computers?
How can we define that the person is an intertesting person?
what the daily rutien of sunday
How is AHT Calculated
what do you see yourself doing five or ten years from now?
How can you create new opportunities for customers proactive engagement?
what is the job description of us it recruiter?
I am Nishkam, i am trying for DELL BPO, Is there anyone who had the expiriance with them.....pls let me know how to clear their interview session? how much phases they have?
What will be your approach to improve customer service?
explain about the validations and in your project where did u used the validations?
What is inbound and outbound call centers?
In call centre which types of calls we receive? answer in short.
How to deal with abusive/slang using customer?
Do you have exposure to Quartile management ?
I m doing master in arts and recently i have started a job as hr officer in a call center so could u please suggest me at aryalasha@yahoo.com how should i proceed step wise .i would be very much grateful to u. -