What is the biggest challenge facing the BPO industry
today?

Answer Posted / nokiaamu

Call centre workers are suffering from a new industrial
disease: repetitive voice injury, also dubbed as call
centre-itis. Long hours and little opportunity for even a
drink of water are behind the 'disease'.

Is This Answer Correct ?    11 Yes 3 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

How to deal with the customer having a language barrier?

885


What will be the Salary of a fresher in Dell company for non-voice process?

3207


Would you take up this job if we offered it to you?

1964


Speak on your unforgettable or memorable day for two minutes?

2410


what is semi technical process?

3025






Will you be happy to re-locate, if required?

2256


in wat manner we shud describe a topic,i wanna know the well mannered step by step answer,plz any one help me outa this

1996


tell me when about a time when your common sense paid off for you?

2472


why telecom fraud happening in india??

1860


i want m commerce and e commerce topic

1134


Mention what are the critical attributes of a call center executive?

678


Objectives and Correlating Incentives Describe a time when you have set objectives and correlating incentives for a member of your team What were you trying to achieve in doing this, what were the objectives? How did you choose the incentives?

1591


10. Employees tell you exactly when services will be performed

2018


Where have you worked before? : bpo

711


What is the metric RSA?

680