what is call centre Job? What is voice and non voice?
Who is an eligioble candidate to get Job In call Centers for
voice and non voice.
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Answer Posted / abhishek bhandari
BAsically,Call Centre is the hub from where employees
resolve or handle the query of the customers(who are using
the services of us)
Voice :- Directly servicing the customers whether on
telephone or face to face.
NonVoice:- Indirectly servicing the customer,we can say that
invisible support to customer.
Candidate should possess good communication skills,sentence
framing,polite,able to understand the customer and should
be understandable.
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