i want call center apptite test questions and answers also
pls help me
Answers were Sorted based on User's Feedback
Answer / ajay sharma
1:- What is the defference b/w virus and scan?
Ans:- spam is an unwanted e-mail messages, frequently with
commercial content, in large quantities to an
indiscriminate set of recipients.
computer virus is a self replicating program which that can
crash the system.
2:- Re: why do you choose this company?
Ans:- Because it is one of the best companies in this field
and
it will provide growth for the Freshers also.
3:- Being a MCA graduate why you are looking for a call
center job?
Ans:- BPO is a fast growing sector. So there are alot of
oppurtunities for growth...besides,being a fresher..as i
have no work expeience ... working in a BPO will give me
feeling of office environment and help me a alot to learn
from my seniors...
4:- who is ur fav Cricketer and why?
Ans:- At present Dhoni seems to be my favourite cricketer
coz he
has won us T20 World Cup and Australian One Day Series. The
main quality is in his captaincy. As a captain, he don't
hesitate to tell Sachin and the senior players 'perform
well or get out of the team'; which I think is the key to
his captaincy and his success.
5:-what is the defference b/w call center and bpo?
Ans:- A Business Process Outsourcing (BPO) organisation is
responsible for performing a process or a part of a process
of another business organisation; outsourcing is done to
save on costs or gain in productivity.
A call centre performs that part of a client's business
which involves handling telephone calls. A call centre, for
example, might handle customer complaints coming in over a
telephone.
6:- what do you mean by firewall?
Ans:- It is a s/w ,which protects ur computer from
different spam
and from unauthorized access.
Is This Answer Correct ? | 9 Yes | 1 No |
what is the age limit for voice and non-voice and minimum education quatilification?
Describe your work ethic.
do you prefer to work independently or as a part of team?
Which is your favorate festival
I am interested in bpo non voice process.in HCL BPO there is a written test i.e)aptitude contains basic grammer,20 aptitude ques,basic networking ques.pls help me to clear this test.
7 Answers BPO, DELL, HCL, HP, Serco, Sutherland, Wipro,
Favourite Festival
talk abou frindship..
tell me something about vadafone?
all general question related bpo and self
1)why do you select bpo industry? 2)why you left your previous hotel industry? 3)what do you know about this bpo industry? 4)Are you intrested to work in this industry?
0 Answers 247Customer, BPO, Finance, Tesco,
speak about mobile communication for 4minutes(topic)
why you think that this Company will select you for this job?