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What is difference between call centre and outsourcing
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Answer / mohammed ghouse
bpo means bussiness process outsource, it is business process from outsource and call center is a branch of it.
| Is This Answer Correct ? | 20 Yes | 2 No |
Answer / debabrata.kamila
Outsourcing: let a, b, c are difference company.
when a do some business with b for c then a is called BPO
company.
and call center is a example of BPO.
ex: aditya birla minacs do for idea(iditya birla group).
a : aditya birla minacs
b : idea customer
c: idea (aditya birla group)
thanks,
debabrata kamila
| Is This Answer Correct ? | 6 Yes | 0 No |
Answer / parshu
bpo means bussiness process outsourcing and call centre
is a subset of bpo/ are the voice based bpo
| Is This Answer Correct ? | 2 Yes | 0 No |
Answer / ankit sharma
when any company or organisation hires any process of other company is called outsourcing but call center is one of the process of outsourcing like/.......call center ,retention,dispatch,email unit ,are also the process which comes under outsourcing.....
| Is This Answer Correct ? | 1 Yes | 0 No |
Answer / mel
call centre outsourcing is a type of business process
outsourcing. Business process outsourcing is where a
business outsources a main part of their general processs,
such as HR (human resources outsourcing) or call centre
(call centre outsourcing).
Mel,
<a href="http://www.callcare247.com/">call centre</a>
| Is This Answer Correct ? | 0 Yes | 0 No |
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