i want call center apptite test questions and answers also
pls help me
Answer Posted / hasan
pls help me out
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Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. Our biggest strength is our team work. We placed large number of candidates in international call centre. So any candidate who is interested to workin with international & domestic call centre. pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).
what about your dedication?
Why doesn’t u go for technical one....as u r doing technical course from NIIT.
tel me someting about your past
Would you take up this job if we offered it to you?
Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?
what are the responsibilities as a call centre execuitive when we talk to the customer ?
Are you willing to work for long hours, if the project demands that from you?
How do you about our company ?
10. Employees tell you exactly when services will be performed
how you spend your yestarday
Why do you want to join Virtual Command Centre (Work Force Management)
Do you get along well with co-workers?
What would you do if your team ceased to perform? Them.
How would you handle negative feedback from angry clients?