What are your strengths as Assistant Manager operations
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what is the call center
how to sell pen or mobile phones?
What problem did you encounter and how did you overcome them?
What is your memorable day in your life?
18 Answers Bank Of America, Genpact, Intelenet,
Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?
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what is call centre Job? What is voice and non voice? Who is an eligioble candidate to get Job In call Centers for voice and non voice.
4 Answers Aircel, Airtel, HP, TeleTech,
A 16 story building has 12000ft on each floor. Company A rents 7 floors and company B rents 4 floors. What is the number of square feet of unrented floor space?
What is your biggest achievement? Can you give me an example of ?
CAN ANY BODY PLZ TELL THE SELECTION PROCESS FOR THE TECH SUPPORT JOB IN ACCENTURE.
hi all, i am searching 4 BPO job as fresher.i have one telephonic interview.i should talk few minutes on any topic.please send me any topic as well as some BPO questions & answers. thanks & regards, ramana.v, +91-9763212908, vrreddy.v@gmail.com
6 Answers BPO, Infosys, kenexa,
hi....... i am a physiotherapist n i want to join bpo nif they ask me y u want 2 join bpo .sendme ur answer