Answer / paramjit singh

3-4
1. hr (may be twice also)
2. telephonic
3. negociation.

Answer / renuka

May be 3rounds
Hr rounds
Operation rounds
Telephonic round

WHY YOU ARE LOOKING FOR A CALL CENTRE JOB?

9 Answers   C3I, GE, IGS, Intelenet, Nipuna,

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hello im bartek, who wants to be my girlfriend.?

0 Answers  

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Discuss the most stressful situation you came across in your previous job.

0 Answers   HSBC,

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Tell me about ur school days?

10 Answers   HCL, Vcustomer,

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In the HR round, questions were: Tell me about yourself? Why do u want to join dell? Are to compatible to work in night shifts? Consider a situation when a customer who's an author calls up to tell that his hardware is corrupted and all his writings were stored on the system. Next was technical round. Questions asked were: what is BIOS? what is POST? what is RAID? Mirroring? striping? what is the CD capacity? What is the DVD capacity? What are the different flavors of XP? What is the configuration of the system u use at home? what is trouble shooting? Tell me about your project? What do u know about the different dell products? Do u kne about your nature of work? What if the software field improves and u get a call from them, would u jump over? Next was the ops round where they check for ur compatibility i.e. your long term commitment wth the company.

2 Answers   DELL, HP,

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why you are join as a quality analyist ?

0 Answers  

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Name the factors you need to take into consideration before conducting a survey for customer service satisfaction

0 Answers  

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What do you know about our company?

11 Answers   Accenture, Allsec Technologies, Appco, Hero BPO, IBM, TCS,

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What is a virtual call center?

0 Answers  

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what is us staffing? describe the complete life cycle of the us staffing

0 Answers   SQL Star,

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unforgettable movement in your life?

2 Answers   Amazon, DELL, EXL, HCL, IBM, JPMorgan Chase, Mphasis, Wipro,

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WHAT ARE THE QUESTIONS FREQUENTLY ASKED IN LINE MANAGER ROUND

2 Answers   Genpact,

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