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what do you mean by mean by call centre and the what is the
differene between call centr and bpo
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Answer Posted / keerti,allahabad
bpo has broad concept in respect of call centre. there are
two types of bpo mainey-
1-back office
2-front office
back office bpo's works r mainely related with-
payroll,administration,human resource type works and frot
office bpo's r mainely related with call centres n costmer
services. so the call centre is a type of front office bpo's
| Is This Answer Correct ? | 22 Yes | 3 No |
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