Answer / archana

First i will take a short meeting with my subordinate.
Listen their attitude about me & my work. I try to explain
my opinion about their overview & try to sort out the
problem, because i always belive to sort the problem with
discussion to avoid misunderstanding.

Answer / bj

Have a one on one with the team member and in a friendly
manner elicit information from him regarding the problems
he/she has with you. These could be symptoms of a bigger
problem pertaining to perception or reality.

Analyze each of the these very objectively encouraging the
member to speak up without having to worry about any
consequences. (In many instances, the members would not like
to divulge critical information which would be useful in
resolving the issue. This could stem from fear or un-easiness).

If I have another line of thought, discuss the same with
examples, to help the member understand your point of view
;or if there is some issue which is an area of improvement
-acknowledge it and thank him for making you aware of the
issue and helping me improve.

Pursue the issues to resolution by gaining trust from the
member. This will help the member become more productive and
also reduce non productive stress in the team

Answer / yogesh

We agree to disagree. Healthy conflicts are always welcome
in the team, That provides way for idea generation and
innovation.
Most important is "LISTEN".
I faced similar situation in various projects.I respect the
vaious views and take the balance decision which helps the
team and over all project. Conflict resolution is mostly
depend on situations as well as leadership styles.
I always seen a gap between Intentions and interpretations.
There are always sensing sessions, formal , informal
meetings where in PM can anticipate the team dynamics and
team health.

Answer / ashika

Any conflict is best resolved by discussing the issue 1-2-1
rather than avoiding it.
The moment I sense that there is tension created I will
have a meeting with that subordinate and will ask him his
side of the story. We will have a discussion where I will
try and reason him his point of view and also explain him
our strategy. I will consider his idea and if appropritate
will implement the same.
Due to any problem the work should not be affected in any
way. He shud be informed that next time any kind of
suggestion will be open to discussion.

Answer / mohan kumar

If I see a prob. with my sub-ordinate, definitely I will
have a one on one meet with him. I will ask him what's his
problem? I will try to identify what's the source for his/
her problem?

What ever the reason, definitely I will have a deep
discussion and try to solve the problem ASAP. If he is not
convinced with my solution, the same will be informed to
the higher management and recommed him to have a skip level
meeting to find for a solution.

Answer / indranil bhattacharya

I will just place myself to his position and will try to
understand the situation. If the problem is related to
personal issues, then need to talk to him/her personally and
if needed I'm ready to compromise myself in some cases for
the sake of the project as well as the team. If the problem
is with him due to his fault, then just point out the
problem and clearly state him to rectify him.

Answer / shyam

I will schedule and hold a meeting with the subordinate. Understand what he has an issue with or his point of view is. In case I find the issue is genuine then take remedial action. If I find the issue is due a misunderstanding shall clear it up by providing the background info, Company /Management viewpoint.

Answer / shri

Discussion about problem. Clearing of doubts and stating my
stand.

Answer / anoop kumat

Very first thing I will do is to call a meeting with my
team member. And I will request him to present his thoughts
on my work and way of leading and how he is taking a
difference with the team thoughts.
I will try to convience them with the opinion. I always do
a team discussion for any intiative and who is liking to
lead the intiative. Try to understand the team indiviuals
and utilise the potential to avoid this kind of issues.

Answer / pushparaj shetty

first of all, i,ll not confront him directly. i'll try to
know the reason behind his dissatisfaction .Then i'll try
to sort out he differences in due course of time without
him knowning.

You are working on a project and are in the Quality Planning process. You know that if the customer requirements are not satisfied while the product is still in the control of the organization, it may result in corrective action, rework, scrapping, and downtime. Which of the following is true regarding the cost of quality? A. Cost of quality is an output of this process, and this is an internal failure cost. B. Cost of quality is a tool and technique of this process, and this is a prevention cost. C. Cost of quality is an output of this process, and this is a prevention cost. D. Cost of quality is a tool and technique of this process, and this is an internal failure cost.

0 Answers  

You are a project manager for Waterways Houseboats, Inc. You have been asked to perform a benefit/cost analysis for two proposed projects. Project A costs $2.4 million with potential benefits of $12 million and future operating cost of $3 million. Project B costs $2.8 million with potential benefits of $14 million and future operating costs of $2 million. Which project should you recommend? A. Project A because the cost to implement is cheaper than Project B B. Project A because the potential benefits plus the future operating costs are less in value than the same calculation for Project B C. Project B because the potential benefits minus the implementation and future operating costs are greater in value than the same calculation for Project A D. Project B because the potential benefits minus the costs to implement are greater in value than the same calculation for Project A

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All of the following are true regarding configuration management except: A. Requires all acceptance decisions to be made through the CCB B. Serves as a change control system C. Describes the physical characteristics of the product of the project D. Controls changes to the characteristics of an item or system

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You are going to take some performance measurements for your current project. You know that PV = 450, AC = 500, and EV = 375. What is the CV and SV respectively? A. CV = 125, and SV = 75 B. CV=-75, and SV=-125 C. CV = 75, and SV = 125 D. CV=-125, and SV=-75

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You are a project manager for Candy Works candy factory. Your project involves reporting information from the newly installed candy-counting machine to the financial system. This will give executives the ability to see production run counts at any time during the day. You need to purchase　an expensive piece of hardware as part of this project. One of the vendors bidding on the project is a close friend. In order to win the bid, she needs to know how much money the company is willing to spend on the equipment and consulting. Your friend asks you to give her this confidential information and not tell anyone you did. Which of the following is the most appropriate response? A. Tell your friend that as a PMP, you're required to abide by the Project Management Professional Code of Professional Conduct and this would violate the code as it's a conflict of interest. B. Tell your friend that as a PMP, you're required to abide by the Project Management Professional Code of Professional Conduct and this would violate the code as it’s a personal gain. C. Tell your friend that as a PMP, you're required to abide by the Project Management Professional Standards and Ethics Code and this would violate the code as it’s a conflict of interest. D. Tell your friend that as a PMP, you’re required to abide by the Project Management Professional Standards and Ethics Code and this would violate the code as it’s an ethics violation.

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Describe size oriented metrics.

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Your company. Kick That Ball Sports, has appointed you project manager for their new Cricket product line introduction. This is a national effort, and all the retail stores across the country need to have the new products on the shelves before the media advertising blitz begins. The product line involves three new products, some with multiple deliverables. The Scope Definition process is now complete. Which of the following is true? A. The WBS template, an output of the Scope Definition process, was used from the previous project to create the WBS for this project. The WBS encompasses the major deliverables for the project. B. The WBS template from the previous project, an output from the Scope Planning process, was used to create the WBS for this project. The WBS encompasses the major deliverables for the project. C. The WBS, an output of the Scope Planning process, has been created, and it encompasses the full scope of work for the project. D. The WBS, an output of the Scope Definition process, has been created, and it encompasses the full scope of work for the project.

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You are a project manager for Cashiers systems. Your company produces cashiering systems and software for the retail industry. Your customer has requested a change to the product. You will handle this change using the scope change control system. All of the following are true except: A. Changes to product scope should be reflected in project scope. B. Project scope changes may result in adjustments to the performance measurement baselines. C. Changes to project scope should be reflected in the product scope. D. Scope changes may result in performance improvements.

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Comparative methods, scoring methods, and economic and cash flow analysis are all part of which of the following? A. Benefit measurement methods, which are a tool and technique in Initiation B. Constrained optimization methods, which are a tool and technique C. Benefit measurement methods, which are an input to Initiation D. Decision models, which are an output of Initiation

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Which of the following processes involves receiving bids and proposals and applies evaluation criteria to the proposals to rank order the sequence of award? A. Contract Administration B. Procurement C. Source Selection D. Solicitation

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You are a project manager responsible for the construction of a new office complex. You are taking over for a project manager who recently left the company. The prior project manager completed the project charter and the scope statement for this project. In your interviews with some key stakeholders, you conclude that the scope statement was poorly constructed. You know all of the following are true except: A. It will be difficult to assess future project decisions from this scope statement. B. It will be difficult to decompose the deliverables from this scope statement. C. It will be difficult to assess cost and time estimates from this scope statement. D. It will be difficult to create an accurate WBS from this scope statement.

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All of the following are tools and techniques of the Integrated Change Control process except: A. Configuration management B. Performance measurements C. Change requests D. Additional planning

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