Answer / archana

First i will take a short meeting with my subordinate.
Listen their attitude about me & my work. I try to explain
my opinion about their overview & try to sort out the
problem, because i always belive to sort the problem with
discussion to avoid misunderstanding.

Answer / bj

Have a one on one with the team member and in a friendly
manner elicit information from him regarding the problems
he/she has with you. These could be symptoms of a bigger
problem pertaining to perception or reality.

Analyze each of the these very objectively encouraging the
member to speak up without having to worry about any
consequences. (In many instances, the members would not like
to divulge critical information which would be useful in
resolving the issue. This could stem from fear or un-easiness).

If I have another line of thought, discuss the same with
examples, to help the member understand your point of view
;or if there is some issue which is an area of improvement
-acknowledge it and thank him for making you aware of the
issue and helping me improve.

Pursue the issues to resolution by gaining trust from the
member. This will help the member become more productive and
also reduce non productive stress in the team

Answer / yogesh

We agree to disagree. Healthy conflicts are always welcome
in the team, That provides way for idea generation and
innovation.
Most important is "LISTEN".
I faced similar situation in various projects.I respect the
vaious views and take the balance decision which helps the
team and over all project. Conflict resolution is mostly
depend on situations as well as leadership styles.
I always seen a gap between Intentions and interpretations.
There are always sensing sessions, formal , informal
meetings where in PM can anticipate the team dynamics and
team health.

Answer / ashika

Any conflict is best resolved by discussing the issue 1-2-1
rather than avoiding it.
The moment I sense that there is tension created I will
have a meeting with that subordinate and will ask him his
side of the story. We will have a discussion where I will
try and reason him his point of view and also explain him
our strategy. I will consider his idea and if appropritate
will implement the same.
Due to any problem the work should not be affected in any
way. He shud be informed that next time any kind of
suggestion will be open to discussion.

Answer / mohan kumar

If I see a prob. with my sub-ordinate, definitely I will
have a one on one meet with him. I will ask him what's his
problem? I will try to identify what's the source for his/
her problem?

What ever the reason, definitely I will have a deep
discussion and try to solve the problem ASAP. If he is not
convinced with my solution, the same will be informed to
the higher management and recommed him to have a skip level
meeting to find for a solution.

Answer / indranil bhattacharya

I will just place myself to his position and will try to
understand the situation. If the problem is related to
personal issues, then need to talk to him/her personally and
if needed I'm ready to compromise myself in some cases for
the sake of the project as well as the team. If the problem
is with him due to his fault, then just point out the
problem and clearly state him to rectify him.

Answer / shyam

I will schedule and hold a meeting with the subordinate. Understand what he has an issue with or his point of view is. In case I find the issue is genuine then take remedial action. If I find the issue is due a misunderstanding shall clear it up by providing the background info, Company /Management viewpoint.

Answer / shri

Discussion about problem. Clearing of doubts and stating my
stand.

Answer / anoop kumat

Very first thing I will do is to call a meeting with my
team member. And I will request him to present his thoughts
on my work and way of leading and how he is taking a
difference with the team thoughts.
I will try to convience them with the opinion. I always do
a team discussion for any intiative and who is liking to
lead the intiative. Try to understand the team indiviuals
and utilise the potential to avoid this kind of issues.

Answer / pushparaj shetty

first of all, i,ll not confront him directly. i'll try to
know the reason behind his dissatisfaction .Then i'll try
to sort out he differences in due course of time without
him knowning.

You are a project manager working on gathering requirements and establishing estimates for the project. Which process group are you in? A. Planning B. Executing C. Initiation D. Controlling

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Your project progressed as planned up until yesterday. Suddenly, an unexpected risk event occurred. You quickly devised a response to deal with this negative risk event using which of the following tools and techniques of Risk Monitoring and Control? A. Risk management plan updates B. Workarounds C. Corrective action D. Additional risk identification

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What are the different project scheduling techniques?

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The primary function of the Closing process is to: A. Formalize lessons learned and distribute this information to project participants B. Perform audits to verify the project results against the project requirements C. Formalize project completion and disseminate this information to project participants D. Perform post-implementation audits to document project successes and failures

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All of the following are true regarding Ishikawa diagrams in the Quality Planning process except: A. They are also called cause-and-effect diagrams. B. They are also called fishbone diagrams. C. They are a tool and technique of this process. D. They are an output of this process.

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Obtaining formal project plan approval and sign-off is important for all of the following reasons except: A. Stakeholders are able to recommend a project Planning methodology to follow throughout the remaining process groups. B. Stakeholders are aware of the project details, which make them more likely to participate in future project decisions. C. Stakeholders will be more likely to cooperate. D. Stakeholders are aware of the specific details regarding project schedules, budgets, and risks.

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You are a project manager for Dutch Harbor Consulting. Your latest project involved the upgrade of an organization's operating system on 236 servers. You performed this project under contract. You are in the Contract Closeout process and know that you should document: A. Lessons learned B. Performance measurements C. Formal acceptance D. Product verification

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You are working on a project that is similar in scope to a project performed last year by your company. You might consider which of the following? A. Using the previous project's alternatives identification as a template B. Reusing the previous project's benefit/cost analysis as justification for this project C. Using the previous project's WBS as a template D. Reusing the previous project's product description when writing the scope statement

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What is the purpose of the project charter? A. To recognize and acknowledge the project sponsor B. To recognize and acknowledge the existence of the project and commit organizational resources to the project C. To acknowledge the existence of the project team, project manager, and project sponsor D. To describe the selection methods used to choose this project over its competitors

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Which performance measurement is the cost of work budgeted for an activity within a certain time frame? A. AV B. PV C. EV D. EAC

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You have been assigned to a project in which the objectives are to expand three miles of the north-south highway through your city by two lanes in each direction. You are interested in implementing a new project process called design-build in order to speed up the project schedule. The idea is that the construction team will work on the first mile of the highway reconstruction. At the same lime, the design team is coming up with plans for the third mile of the reconstruction rather than completing all design before any construction begins. This is an example of: A. Managing the projects as a program B. Fast tracking C. Progressive elaboration D. Collocation

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You are a project manager for a documentary film company. In light of a recent national tragedy, the company president wants to get a new documentary on the rescue efforts of the heroic firefighters to air as soon as possible. She's looking to you to make this documentary the best that's ever been produced in the history of this company. She guarantees you free rein to use whatever resources you need to get this project done quickly. However, the best photographer in the company is currently working on another assignment. Which of the following is true? A. The primary constraint is time because the president wants the film done quickly. She told you to get it to air as soon as possible. B. Resources are the primary constraint. Even though the president has given you free rein on resource use, you assume she didn't mean those actively assigned to projects. C. The schedule is the primary constraint. Even though the president has given you free rein on resource use, you assume she didn’t mean those actively assigned to projects. The photographer won’t be finished for another three weeks on his current assignment, so schedule adjustments will have to be made. D. The primary constraint is quality because the president wants this to be the best film ever produced by this company. She's given you free rein to use whatever resources needed to get the job done.

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