Answer / ketan

a call centre performs the part of a client's business that
handles a call.

BPO is responsible for performing a process or a part of
process.

Answer / prachi

Call Center:- is the place where calls are recived for the
specific firm there is no out sourcing of calls.

BPO:- In BPO there is out sourcing of calls mens to says
calls of different firms for there clients.

Hi, I'm Abhishek from Kolkata, I want to know from this forum, is there any openning in BPO Non-Voice Process in Kolkata, so that I can get the opportunity to engage myself in the BPO Non-Voice Sector. If any body has any news about the openning in non-voice sector in Kolkata, pls. help me out, i'm searching for a job right now.

0 Answers  

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HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?

0 Answers  

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How do you manage change?

1 Answers  

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do you consider you valuable . why?

0 Answers   CTS, Mphasis, Omnia,

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what is diffrence between system maintenence and system installations?

1 Answers   C3I, Cli3l,

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What is area of interest?

0 Answers   BPO,

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what is the difference between coustomer service & satisfaction.

8 Answers   Call Centre, Citi Bank, CitiGroup,

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why u choose call call center as a carrer if u r completed grauation

2 Answers  

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Your last travel experience?

0 Answers   XYZ,

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Why do you want join B.P.O’s.

2 Answers   HCL, Lycatel,

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How do you get to know about us?

15 Answers   BPO,

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Hai this is Nagendra, I want to join call center, but After complete my graduation on 2001, I wasted my time doing job on different fields, I don't have appointment order and releving order, If the interview asks like: what did you do after complete your graduation? what should I say, plz give me some guidens...........

4 Answers  

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