What is difference between call centre and bpo
Answers were Sorted based on User's Feedback
Answer / ketan
a call centre performs the part of a client's business that
handles a call.
BPO is responsible for performing a process or a part of
process.
| Is This Answer Correct ? | 7 Yes | 21 No |
Answer / prachi
Call Center:- is the place where calls are recived for the
specific firm there is no out sourcing of calls.
BPO:- In BPO there is out sourcing of calls mens to says
calls of different firms for there clients.
| Is This Answer Correct ? | 54 Yes | 69 No |
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