Answer / ketan

a call centre performs the part of a client's business that
handles a call.

BPO is responsible for performing a process or a part of
process.

Answer / prachi

Call Center:- is the place where calls are recived for the
specific firm there is no out sourcing of calls.

BPO:- In BPO there is out sourcing of calls mens to says
calls of different firms for there clients.

Which place most you like and why?

0 Answers   Satyam,

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Determine the type of bpo you wish to work? : bpo

0 Answers  

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hai , my name is sanjay i did my graduation bsc in 1998 i have in pharma marketing field from past 7 years & now i want to join bpo ,call centre can any body plase give the suggestions how to give answer for why ur leaving the sales field & joining bpo? & i want to know how the oppurtunities will be for me thanks in advance sanjay

2 Answers  

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What are OSI layers?

3 Answers   Sutherland,

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speak something about railways?

0 Answers   Tech Mahindra,

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have you attended any other interviews?

2 Answers   Aircel,

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wat is customer service is according to you is?how good u can satisfy your customer?wat makes u to be a good customer care exceutive?

3 Answers   GE,

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IT VS TECH SUPPOURT

0 Answers   Brigade,

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can anyone gave me a sample phone conversation between agent and customer... a complainant customer pls...

2 Answers   BA Continnum Solutions, Genpact, Infosys, PLDT, Qualfon, Telekom, Times,

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# What is a BPO?

7 Answers  

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1. What are the qualities that a "Quality" should have? 2. What are the qualities that a "Trainer" should have?

1 Answers  

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what is DNs zones and their works

1 Answers   Allied Group,

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