What is difference between call centre and bpo
Answers were Sorted based on User's Feedback
Answer / ketan
a call centre performs the part of a client's business that
handles a call.
BPO is responsible for performing a process or a part of
process.
| Is This Answer Correct ? | 7 Yes | 21 No |
Answer / prachi
Call Center:- is the place where calls are recived for the
specific firm there is no out sourcing of calls.
BPO:- In BPO there is out sourcing of calls mens to says
calls of different firms for there clients.
| Is This Answer Correct ? | 54 Yes | 69 No |
Which place most you like and why?
Determine the type of bpo you wish to work? : bpo
hai , my name is sanjay i did my graduation bsc in 1998 i have in pharma marketing field from past 7 years & now i want to join bpo ,call centre can any body plase give the suggestions how to give answer for why ur leaving the sales field & joining bpo? & i want to know how the oppurtunities will be for me thanks in advance sanjay
What are OSI layers?
speak something about railways?
have you attended any other interviews?
wat is customer service is according to you is?how good u can satisfy your customer?wat makes u to be a good customer care exceutive?
IT VS TECH SUPPOURT
can anyone gave me a sample phone conversation between agent and customer... a complainant customer pls...
2 Answers BA Continnum Solutions, Genpact, Infosys, PLDT, Qualfon, Telekom, Times,
# What is a BPO?
1. What are the qualities that a "Quality" should have? 2. What are the qualities that a "Trainer" should have?
what is DNs zones and their works
Call Centre AllOther (2477)