Answer / prasannakumar

iam frank and sincere &good comunication skills

Answer / senthil kumar.s

my streanth is a my parents. because they are very
enthusiastic and confident person.they also put a lot tips
in making our life.then my confident and hardworking is one
of the my strenth.
my weekness is now i feel lot. because sometime i dont
thing in logic for problem, then i am a smoker.but now i am
trying to avoid that.

Answer / rahul

i'm hardworking, give my best to any work , i can work in
any time n any where/long hours. my weakness is somking if
i don't smoke a cigrate in a day i felt sleepy n thats
effects my work.

Answer / sunil

i have big asset that i can learn very fast and regarding
to my weakness i don't have good sence of humour and i
don't know the sutaitaion when to ask and how to start.now
i'm devoloping this by hearing speeches of great speekers

what is the importance of job in the life of person? if he hasa to select one from family or job what he will choose?

8 Answers   Airtel, Infotech,

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Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?

1 Answers  

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How would I improve communication skills?

7 Answers  

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Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.

0 Answers  

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Reluctant (a)inclined (b)ready (c)hesitating (d)willing

2 Answers   Htmt,

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How do you convince to a strange person.(if u need to take his 10 mint how will u spend that time)

6 Answers   Genpact, Infosys,

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speak about transportation for 3 minutes (topic)

8 Answers   Ageis Technologies, GE,

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why are you living privious job

5 Answers   FIC, FirstSource,

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How do you describe your management style?

0 Answers   Cognizant,

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What according to you is the most important requisite of a call-centre executive?

1 Answers  

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In a modern world there are no heroes or heroines do you agree

2 Answers   HCL, HSBC,

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have u shared any lighter moment with customercare executive in ur life tell me ur experience

0 Answers   GE, TCS,

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